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Salerno Duane Chrysler Jeep
Summit, NJ
1,582 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ.
Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 590 service reviews
October 22, 2026
The staff provides accurate and timely information. The facility keeps to the schedule that was booked. Overall, it's one of the better places to bring your car. The facility keeps to the schedule that was booked. Overall, it's one of the better places to bring your car. More
by ianmcgon
Verified Customer
October 14, 2026
The first thing as I walked through the door a warm smile and a welcome. That’s all there is to it. A warm welcome separates the dealerships. Jillian was knowledgeable and friendly. What I liked about this i and a welcome. That’s all there is to it. A warm welcome separates the dealerships. Jillian was knowledgeable and friendly. What I liked about this interaction - there was no upsell or trying to push any products. Great job and I highly recommend using Salerno Duane over that smug dealership down the road from them. More
by MARKMISHRA
Employees Worked With
Other Employees :
Jillian Maloff
October 09, 2026
Always a great experience! Appreciate all the communication while my car was there-Will was very helpful! Appreciate all the communication while my car was there-Will was very helpful! More
by kel222
Employees Worked With
October 04, 2026
We appreciate the quick resolution with our cracked windshield. It was deed defective and we were able to schedule a replacement. The service was done within hours. Thank you. windshield. It was deed defective and we were able to schedule a replacement. The service was done within hours. Thank you. More
by dntwalsh
Employees Worked With
October 02, 2026
Service always on time. Great communication before appointment and always a follow up communication after the service was performed. Great communication before appointment and always a follow up communication after the service was performed. More
by marshall2862
Employees Worked With
September 27, 2026
Terrible customer service , Had the truck for days only to say there was no problem despite check engine light and stored codes .Picked the truck up and got stranded on the side of the road later that same to say there was no problem despite check engine light and stored codes .Picked the truck up and got stranded on the side of the road later that same day when the truck lost all power on the turnpike It put me in a dangerous situation . I placed a call to the service dept but since it was a Saturday I got the run around from the AI assistant which was worthless in a real time situation. I had the truck towed to another dealer who actually fixed the problem which was the MGU covered under the 8 year 80k mile emissions warranty. The service advisor finally called me back 5 days later with a terrible attitude . I never leave reviews but this guy deserves to be fired yesterday. When I dropped the truck off he had a bad attitude . The customer next to me was offered a ride home I was not . I will never go back there again . More
by mike14stgardencenter
Employees Worked With
service dept
September 23, 2026
Salerno Duane has always been a reliable and comfortable dealership to both purchase from and service my vehicles. Over the years my family have purchased several vehicles from them and they are always our dealership to both purchase from and service my vehicles. Over the years my family have purchased several vehicles from them and they are always our first choice when it comes time to replace our cars. More
by cpolla1
September 19, 2026
Great service and good pricing , only thing is that it took 3 hrs for an oil change and tire rotation. I did have a recall but still shouldn’t take 3 hrs when I made an appointment, if I was a talk in I c took 3 hrs for an oil change and tire rotation. I did have a recall but still shouldn’t take 3 hrs when I made an appointment, if I was a talk in I could understand but appointments should take that long. More
by Jay Jay
September 14, 2026
Dropped my car off in the morning expecting it to be diagnosed that day. By almost 3 PM, I still hadn’t received any update, so I reached out myself. Only then was I told they likely wouldn’t have a dia diagnosed that day. By almost 3 PM, I still hadn’t received any update, so I reached out myself. Only then was I told they likely wouldn’t have a diagnosis until the following day. Had I not contacted them, I have no idea when I would have been updated. At no point when scheduling or dropping off the car was I told I should expect to be without it for more than a day. When I explained that I needed the car for work, I was told there were no loaners available and no other transportation solution was offered. I ultimately decided to pick the car up without the issue being diagnosed. I understand that diagnosing some problems takes time. My issue is the lack of communication and expectation-setting. Had I known upfront that they might need the car for multiple days and couldn’t provide a loaner, I would have planned accordingly More
by jean.philippe522
Employees Worked With
