Jim Dietrich
Jim Dietrich at Salerno Duane Chrysler Jeep
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Jim Dietrich

Sales Consultant

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.8
22 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

23 yrs, 3 mos

Languages Spoken

English English

4.8

22 Reviews

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22 Reviews of Jim Dietrich

May 08, 2024

Dealership Rating
Employee Rating

Matt and Billy in service dept are always so helpful whenever I bring car in for service More

by rburke2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff

May 09, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We appreciate your business and look forward to working with you again in the future!

March 02, 2024

Dealership Rating
Employee Rating

I found my sales rep. to be dishonest. He did not disclose all the information about the car to me until I was signing the papers and already settled on a price. If I had More

by dae87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cory Taylor

Mar 04, 2024

Salerno Duane Chrysler Jeep responded

We are sorry to read this feedback. We would never intentionally deceive or mislead our customers, and it’s disappointing that we have left the wrong impression. We apologize for any confusion or lack of communication regarding the vehicle and would be happy to speak with you to see what more we can do to help straighten this out. If you are willing to discuss this further, please contact me directly. Thank you, General Sales Manager, Mike Salerno, 908-277-6700

Mar 12, 2024

dae87 responded

I will be reaching out to you today. Thank you for the response.

February 28, 2024

Dealership Rating
Employee Rating

Smooth process, Jim was easy to work with. Vehicle delivery could have been more 'hospitality' and less transactional. More

by andrewhstern
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor

Feb 29, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5 star review. We appreciate you sharing your feedback and will make sure we take that into consideration. Thank you for your business and congratulations on the new vehicle!

February 21, 2024

Dealership Rating
Employee Rating

Jim was very knowledgeable and helpful. The whole process went smoothly and quickly. This is our second good experience with Salerno Duane Jeep. We would definitely recommend Jim and the de More

by weiszing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor

January 30, 2024

Dealership Rating
Employee Rating

This is my 2nd vehicle from this dealer. Purchasing process was easy and stress free. Best experience I’ve ever had. Thank you More

by Lisainnaccone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 11, 2023

Dealership Rating
Employee Rating

I'm not sure I actually needed service. There were only 1000 miles on the car More

by bmulvee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2023

Dealership Rating
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Excellent experience with salesman, Jim Dietrich, Finance Cory and GM Michael Salerno. Love my new ride!! More

by katkul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Salerno, Cory Taylor

October 05, 2023

Dealership Rating
Employee Rating

Repeat buyer at Salerno Duane. Easy transaction!! My salesman, Jim, was great to work with. More

by dawng1ynn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 09, 2023

Salerno Duane Chrysler Jeep responded

Thank you so much for your continued business with us and your kind words!

September 08, 2023

Dealership Rating
Employee Rating

Easy scheduling courteous service representative. In and out in reasonable time. I recommend this dealership for service. More

by hilltopinspection
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Bonilla

September 06, 2023

Dealership Rating
Employee Rating

Jim D. and Mike S. were great to work with. No beating around the bush, they just cut right to the chase, made the deal, and got me on my way. More

by kurtdfischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Mike Salerno

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