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Salerno Duane Ford - Service Center

Summit, NJ

4.8
155 Reviews

155 Reviews of Salerno Duane Ford - Service Center

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July 30, 2025

The staff were friendly and helpful. They performed an oil change, tire rotation and new wipers in less than an hour. More

by bhoran12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

It was probably the finest service I've ever received at a dealership. Other than the parking problem, the experience is efficient and friendly. Carrie and Samatha were terrific. I also loved the status scr More

by KODONNELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

I have been using Salerno in Summit now for services the last 3 years and have never been disappointed. The Staff and service are excellent! More

by Ken Zwirko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Caliguari
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

The team here is always extremely helpful! I showed up an hour early for my appointment and they were happy to expedite my service. I'm very happy with the level of service at Salerno Duane an More

by alexgordonnikitin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Laurent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Everything went well with the tire install. The price was a match for Goodyear plus added bonus of a rebate! I just wish Salerno Duane would issue coupons like in years past for service as ev More

by demetrog
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

From the moment I called to the minute I picked up the car the Samantha and the tech were extremely professional and took the time to explain everything to me. Was a very seamless process to get everythin More

by thecolons1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Ospina
May 10, 2025

Summit's Salerno Duane Ford Service Department is friendly and efficient. After striking out with another Ford dealership on a longstanding issue, Salerno Duane in Summit fixed it! They're very accom More

by GARY@SAGENDORF.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Very friendly and efficient in handling my service. I would highly recommend going there for service. More

by SRMOCKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Got my Bronco’s oil changed and tire rotation. Service was fast and everyone was so nice More

by KSCIALABBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

I worked with Geo to figure out exactly which e-vehicle was right for my plans. He was patient in answering my numerous questions and explained clearly what I needed to know to be able to get the most out More

by talianj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanni Salvador
5.0
This rating includes all reviews, with more weight given to recent reviews.
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