Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
150 Reviews of Salerno Duane Ford - Service Center
Sort by
November 25, 2024
Heather and Carrie in the service dept are great! They are responsive, attentive, and goes to bat for the customer time and again. They are responsive, attentive, and goes to bat for the customer time and again. More
by Mikea
Verified Customer
November 18, 2024
Setting up the appointment is quick. The staff is friendly including the service techs. Always a pleasant experience. The staff is friendly including the service techs. Always a pleasant experience. More
by SANDPIPER925
Employees Worked With
November 15, 2024
Carrie at Salerno Duane was the most helpful service person! She provided pricing, arranged service appointment, coordinated transport and submitted rebate paperwork for me. Such a friendly and helpful person! She provided pricing, arranged service appointment, coordinated transport and submitted rebate paperwork for me. Such a friendly and helpful staff member from start to finish! Thank you! More
by pattyorlando
Employees Worked With
November 04, 2024
Easy, understanding staff to work with. Carrie keeps in constant contact and is honest about repair outlooks and timetables. She recommends additional service and concerns without it being Carrie keeps in constant contact and is honest about repair outlooks and timetables. She recommends additional service and concerns without it being unnecessary "upsells". Several other service options are available to me, but Carries team continues to shine. More
by dsarge390
Employees Worked With
November 04, 2024
Friendly and easy process for both check in and check out and done on time and done on time More
by laura_t_w
Employees Worked With
October 24, 2024
Appreciate the attention to the clients needs and courteous service and home delivery of vehicle courteous service and home delivery of vehicle More
by luludiso
Employees Worked With
October 04, 2024
The service team is very helpful in describing what work is being done and at what cost. is being done and at what cost. More
by jenandgene
October 01, 2024
Good communication, prompt scheduling availability and thorough service appointment. Would definitely recommend Solerno Duane for any service needs. thorough service appointment. Would definitely recommend Solerno Duane for any service needs. More
by DTHOMAS34
September 30, 2024
Hands down best service department we've ever worked with for any car we've ever owned. for any car we've ever owned. More
by elaczynski
Employees Worked With
September 27, 2024
Heather is the best and follows through on all. She is tops and huge asset! She is tops and huge asset! More
by scottsdale0
