Salerno Duane INFINITI Of Denville

New purchase & service I lost my G25X in an accident & didn't think twice where I wanted to go for a replacement. Bob Caravano was the nicest sales rep & respectful-never pu I lost my G25X in an accident & didn't think twice where I wanted to go for a replacement. Bob Caravano was the nicest sales rep & respectful-never pushy & took the time to spend with me to make a decision for my new car. My service appointments for my former care were so easy to make &never a hassle-always accommodating my schedule. I can't say enough about the treatment there-a perfect 10!! More

Outstanding A terrific dealership through and through. Very professional! The sales process was relatively painless. And the purchase was seamless. My previous e A terrific dealership through and through. Very professional! The sales process was relatively painless. And the purchase was seamless. My previous experience with the service team has been nothing short of outstanding. I highly recommend Salerno - Duane. More

Great experience! Took care of all my needs. Kevin was great to deal with. He got me in the car I wanted fast. Great experience and I will buy my 4th Infiniti there when the time comes. Kevin was great to deal with. He got me in the car I wanted fast. Great experience and I will buy my 4th Infiniti there when the time comes. More

Great dealership Very nice employees, offering reliable and comfortable cars at a great price. No hassles. They were a pleasure to deal with. Very happy with my purch Very nice employees, offering reliable and comfortable cars at a great price. No hassles. They were a pleasure to deal with. Very happy with my purchase. More

Pleasant,and easy as can be . I have nothing but good things to say about the dealership and there staff.everyone was super polite and helpful.frank ginerelli went above and beyond I have nothing but good things to say about the dealership and there staff.everyone was super polite and helpful.frank ginerelli went above and beyond made me feel rite at home. More

Smooth, stress free experience. Simple, quick and easy experience. Love the car, Christian put no pressure on the sale, left it up to me. Everyone seemed friendly, showroom is very n Simple, quick and easy experience. Love the car, Christian put no pressure on the sale, left it up to me. Everyone seemed friendly, showroom is very nice. One of the easiest transactions I've had at a dealer. A+. More

Dealership Review Kind and courteous service with very competitive pricing. Why I went back and will recommend others as well. 3rd car from this dealership. Thanks al Kind and courteous service with very competitive pricing. Why I went back and will recommend others as well. 3rd car from this dealership. Thanks all More

Excellent Experience I purchased my new car from Kevin in December. This was my first experience with Kevin and Infiniti of Denville but it will not be my last. The proces I purchased my new car from Kevin in December. This was my first experience with Kevin and Infiniti of Denville but it will not be my last. The process was incredibly easy and fair. Kevin gave me a great price via our email exchange. When I went to pick the car up, I spent less than an hour in the dealership. Kevin is a great guy, straight shooter and really makes the process simple and painless. By far the best experience I have ever had when purchasing a vehicle. Thank you Kevin and I can't wait to work with you again in the future! More

SATISFIED CUSTOMER FIRST I MUST SAY MY SALES REP BETSY WAS AWESOME, SHE REALLY TOOK CUSTOMER SERVICE TO ANOTHER LEVEL ABOVE AND BEYOND MY WILDEST EXPECTATIONS . I HAD A FIRST I MUST SAY MY SALES REP BETSY WAS AWESOME, SHE REALLY TOOK CUSTOMER SERVICE TO ANOTHER LEVEL ABOVE AND BEYOND MY WILDEST EXPECTATIONS . I HAD ALREADY BEEN APPROVED BY MY CREDIT UNION SO NO PROBLEMS THERE. HOWEVER MY INSURANCE COMPANY WAS BEING DIFFICULT. I WAS NOT ALLOWED TO OBTAIN THE PROPER INSURANCE OVER THE PHONE EVEN THOUGH I WAS ALREADY A CURRENT CLIENT. MY INSURANCE COMPANY DIDN'T CARE THAT I HAD DRIVEN (2) HRS TO GET THIS VEHICLE, I STILL HAD TO DRIVE BACK TO SIGN AND PAY IN PERSON BEFORE THEY WOULD APPROVE FOR ME TO GET A TEMP TAG. BETSY WAS VERY UNDERSTANDING AND HAD EVEN SUGGESTED OTHER INSURANCE OPTIONS. THE VEHICLE WAS ALREADY MINES, SO I HAD DRIVEN BACK AND PICKED UP THE NEXT DAY. THINGS NEVER GO EASY FOR ME, I HAD A FLAT TIRE WHEN I PULLED IN THE LOT AND MY NEWBORN SON AND COUSIN WITH ME. BETSY AGAIN SHOWED EXCEPTIONAL CUSTOMER SERVICE AND OFFERED THEIR OWN SERVICE ON A CAR THAT WASN'T EVEN ONE OF THEIR OWN. FIXED MY FLAT FOR FREE WHILE I FINALIZED MY PAPER WORK AND SENT ME OFF WITH A SMILE. THE ONLY THING I DIDN'T RECEIVE WAS A MAINTENANCE HISTORY REPORT FOR MY USED FX35. OTHER THAN THAT IT WAS A WELL WORTH EXPERIENCE. More

Amazing Dealership with Great people like Bob I had a great experience here at Salerno Duane Infiniti. My mom and I have been to 2 other dealerships and found that Salerno Duane Infiniti was the m I had a great experience here at Salerno Duane Infiniti. My mom and I have been to 2 other dealerships and found that Salerno Duane Infiniti was the most helpful and caring. Bob is a great salesman that understood what we wanted and found the perfect vehicle with a great price. Right before we signed the paperwork we were brought into a nice well lit room to inspect the car for any imperfections. The finance manager was funny and entertaining during the purchase process. Afterwards Bob showed me how to work the vehicle by setting up the bluetooth, showing car features, and explaining how to access the different menus. I left excited and happy with the infiniti Q50 with the color and options that we wanted. This is the 1st Infiniti that our family has had. Bob if you read this thank you again and hope to see you soon. More