Back

Salerno Duane INFINITI Of Denville - Service Center

Denville, NJ

4.8
966 Reviews

966 Reviews of Salerno Duane INFINITI Of Denville - Service Center

Sort by
March 26, 2024

I can’t explain how great the service was. The technician was the service writer was it was just awesome. More

by Gatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Salerno Duane INFINITI Of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 23, 2024

Great experience from start to finish. Chris is the best and made this a great experience. More

by DIANAD9669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Perrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Tyther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Salerno Duane INFINITI Of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 21, 2024

I was warmly greeted. Very clean and comfortable waiting room. All work was properly explained to me. More

by M.MARION
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Salerno Duane INFINITI Of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 19, 2024

Wonderful Service Allie is always so helpful Always feels like family when I am there More

by ninawolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Salerno Duane INFINITI Of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 19, 2024

Worst experience ever at an Infiniti Dealership. Simple oil change took hours due to overbooking/under-staffed... Not my issue... More

by KJ42598
Recommend Dealer
No
Employees Worked With
Allie Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Salerno Duane INFINITI Of Denville responded

Hi Kj42598, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

March 18, 2024

Chris was amazing. He made this experience very easy and was always very responsive when I had questions etc. More

by DIANAD9669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Perrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Tyther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Salerno Duane INFINITI Of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 15, 2024

This is my third Infiniti. All because of your service dept. I especially love Allie. More

by LORIMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Salerno Duane INFINITI Of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 15, 2024

I have been going there since I brought my car in 2017. The customer service is great and Joe is the man to go to! More

by NANCYMONTOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Salerno Duane INFINITI Of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 12, 2024

The service was very good. My requested servicing of my car was provided within 3 hours. More

by BOBMC0251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Salerno Duane INFINITI Of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 12, 2024

The visit was everything I expected. There was no pressure and the rep I dealt with was good More

by JERMAINE280
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Salerno Duane INFINITI Of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

2
...