Sam Pack's Five Star Ford Carrollton

A Pleasant Car Buying Experience This was by far the best car buying experience I have ever had. From the minute we walked in to the last paper that was signed---everyone was wonder This was by far the best car buying experience I have ever had. From the minute we walked in to the last paper that was signed---everyone was wonderful. We were put at ease. My desires for what I would like in a new vehicle was taken into consideration. There was no pressure. There was some negotiation but it was smooth and I could see that efforts were made to get us the car I wanted. Jared was very patient in showing me all the new features of my new Escape. In the past, buying a car has always been a nerve wracking experience for me. Not this time. I highly recommend the team at Sam Pack Five Star Ford in Carrollton. More

Great to work with these folks. We are repeat Sam Pack customers and always have a great experience at this dealership. Jose Garcia, Salesperson was great. He was knowledgeable, We are repeat Sam Pack customers and always have a great experience at this dealership. Jose Garcia, Salesperson was great. He was knowledgeable, patient, and accommodating, as we made comparisons on 3 different vehicles to determine which was the right vehicle for us. Justin McCarroll went the extra mile to give us great care and options to keep our payments in budget. With purchase complete we were on the road home in record time. Clay Young has been our Service Writer for a number of years, as dependable service is also extremely important to us. My wife depends on Clay completely to guide her through service decisions, especially when I have been overseas. These folks are always friendly and helpful and take the stress out of buying or servicing your vehicle. You can't go wrong with Sam Pack Ford. More

Very nice The entire experience for me was great. I was recommended by my daughter because she bought a car the day before. It took about the time I expected it The entire experience for me was great. I was recommended by my daughter because she bought a car the day before. It took about the time I expected it to take. I rated the price as Good and Not Excellent because I believe my trade-in was worth more. That is my only issue that I had to contend with. The salesman were awesome. Extra nice and great to work with. They were not pushy and felt they were honestly wanting to help me find the right car. Used to get referral fees and I understand Ford stopped that. I don't agree because my daughter sold myself and a co-worker into purchasing a new Ford within 1 day of her purchase. More

Smooth transaction Worked with Chandler, he was great. Transaction was smooth and him and Raj were very friendly. Would definitely recommend Sam Pack Ford to anyone loo Worked with Chandler, he was great. Transaction was smooth and him and Raj were very friendly. Would definitely recommend Sam Pack Ford to anyone looking for a new car. More

Best Buying Process Ever ! Jose provides the service you are looking for when buying a new truck. He followed up before and after the sale. I was so impressed the way he handl Jose provides the service you are looking for when buying a new truck. He followed up before and after the sale. I was so impressed the way he handled the whole process. This is the way buying a new truck should be! More

Smooth and enjoyable transaction. Everyone I dealt with was considerate of my needs and opinions while I shopped for a new car. There was no trying to sway me to anything more than I n Everyone I dealt with was considerate of my needs and opinions while I shopped for a new car. There was no trying to sway me to anything more than I needed. I had a fairly strict budget, and that was respected by everyone. The dealership is beautiful and the waiting areas are comfortable which make your time here seem shorter than it is even on a very busy Saturday. More

Great Expierience As always I was very impressed with the professional way all Sam Packs people handle themselves. They always bend over backward to make sure you are p As always I was very impressed with the professional way all Sam Packs people handle themselves. They always bend over backward to make sure you are pleased with you purchase. That is why I keep coming back. RJ and Jerrod did a great job. More

Great prople to to work with from sales to finance. Very honest and friendly staff, Chandler and Michael made this experience very smooth and easy. to to work with from sales to finance. Very honest and friendly staff, Chandler and Michael made this experience very smooth and easy. More

Very smooth experience! Very honest and friendly staff! Melanie was terrific! She lives up to her word. She made this experience very smooth! I will definitely be returning f Very honest and friendly staff! Melanie was terrific! She lives up to her word. She made this experience very smooth! I will definitely be returning for my next purchase! More

Trustworthy Service Throughout the entire process of buying a car, Melanie was true to her word, followed up promptly, and was always friendly. She understood my need rig Throughout the entire process of buying a car, Melanie was true to her word, followed up promptly, and was always friendly. She understood my need right away and made a point of getting me exactly what I wanted. Even after I signed my contracts, she made sure to follow up and check that everything was in place and that I was happy. Justin was great when I went in to finance. He was very open and honest, doing his very best to help me understand everything. They both made a real effort to help me out and it was greatly appreciated. More