San Antonio Dodge Chrysler Jeep Ram

The process went very well, and the staff was very attentive, helping make the buying experience quick and smooth. attentive, helping make the buying experience quick and smooth. More

Everything was good except for the service department recon fees that they were trying to charge. On top of the online pricing that the vehicle was listed at. $2990.00 for recon and an alignment on a veh recon fees that they were trying to charge. On top of the online pricing that the vehicle was listed at. $2990.00 for recon and an alignment on a vehicle that had 25,000 miles on it. More

I t was satisfactory. Good customer service. I would give them my business again. Ask for Jahmir. Good customer service. I would give them my business again. Ask for Jahmir. More

Every one I dealt with in the sales department was awesome. I felt they cared about what I was looking for and I think the whole experience with them was excellent. awesome. I felt they cared about what I was looking for and I think the whole experience with them was excellent. More

Typical dealership shenanigans. If customer service been willing to help me and not waste my time it would have been better. I would have been comfortable paying $23000 for the car. If customer service been willing to help me and not waste my time it would have been better. I would have been comfortable paying $23000 for the car. Lack of transparency and confusion led me to take it for an even cheaper deal. Hopefully dealerships can get better at this but unfortunately most dealerships are like this. Tatiana is alright though. More

Sales and leadership appear coward like when they can't help you, or call back. help you, or call back. More

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The service department is a RIP OFF! They will purposefully manipulate your vehicle to inflate the issues...thus more service/money for them. I took my vehicle in for a recall and my hus They will purposefully manipulate your vehicle to inflate the issues...thus more service/money for them. I took my vehicle in for a recall and my husband added on standard checks (fluids, etc). A week later my Jeep came back with a malfunctioned damper! Jeff in service was EXTREMELY dismissive with my concerns. I feel there was something intentionally done. He was all prepared with Google articles pulled up telling me about other vehicles. Jeff also stated "that always happens to Jeeps when they come here for service!" Ok, well isn't that something that should to evaluated further? Why does it happen at this dealership to "almost all Jeeps" that they service. I smell fraud, and I am definitely getting others involved. Why is it ok to blatantly abuse customers and rob them by purposefully manipulating things on their vehicles? I am very disappointed. Needless to say, I want nothing else to do with this dealership...and if I were you, I wouldn't either. More

Overall it was fine. Not the best experience between lack of communication and transparency. But GSM Dennis did make it better with his attention to my issues and resolvi Not the best experience between lack of communication and transparency. But GSM Dennis did make it better with his attention to my issues and resolving that. More

The dealership itself is nice and we were accommodated well. It be nicer to be able go see vehicles before being asked to come inside well. It be nicer to be able go see vehicles before being asked to come inside More