San Antonio Dodge Chrysler Jeep Ram - Service Center
San Antonio, TX
1,005 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center
Everything was great good service. I will definitely this dealership over others for my vehicle needs. Great job great job great job great job great job!! this dealership over others for my vehicle needs. Great job great job great job great job great job!! More
David was very knowledgeable and very helpful throughout my service experience at your San Antonio dodge.i would highly recommend you to anyone owning a ram truck or dodge automobile,10+ thanks again david. my service experience at your San Antonio dodge.i would highly recommend you to anyone owning a ram truck or dodge automobile,10+ thanks again david. More
I was completely unsatisfied with the work done on my jeep. I was charged for a "diagnostic" that could not be fixed. The part was evidently unavailable and they couldn't guarantee the work with a warran jeep. I was charged for a "diagnostic" that could not be fixed. The part was evidently unavailable and they couldn't guarantee the work with a warranty. Why would I pay for a service on my vehicle when it has no guarantee. Furthermore the serviceman I spoke to said that the cluster module was the part that was needed. But then he stated it would be needed to start the repairs but that it could be something else. It doesn't sound like the diagnostic was done correctly if they can't pin point the issue and it "could" be something else. I don't believe I should've been charged for something that can't be repaired. Then if the part was available it could be something else. So again why am I paying full price for this? More
Gabby Trevino helped out tremendously! There was a mistake on the billing side as well but she helped me get in resolved quickly and efficiently mistake on the billing side as well but she helped me get in resolved quickly and efficiently More
I was waited on within a reasonable time and was given the results the same day. Alfred followed up with me several times by phone which was good the results the same day. Alfred followed up with me several times by phone which was good More
Glad I had Davontay. We told him what we wanted and he took care of us from there. Strongly recommend him to my family and friends took care of us from there. Strongly recommend him to my family and friends More
Called 5 times to get status of jeep, no return calls. When service agent off no one to pick up work load, jeep was there 1 extra day because of no one to facilitate jeep repair. Very poor communication When service agent off no one to pick up work load, jeep was there 1 extra day because of no one to facilitate jeep repair. Very poor communication between service dept and customer. I will not be back. This is a management issue. More
All parts of service was taking care of in a timely matter. All questions answered and recommendations were offered for next service. Mike in Fleet services was very nice and professional. matter. All questions answered and recommendations were offered for next service. Mike in Fleet services was very nice and professional. More
Great service and very fast. Came in with damage to my entertainment console that was under warranty. I dropped off vehicle in morning snd got vehicle later that afternoon. Thank you. entertainment console that was under warranty. I dropped off vehicle in morning snd got vehicle later that afternoon. Thank you. More
Great staff members (TyChaun) that attend to customer service in a very professional manner and all requests were addressed without question. Took my vehicle in for scheduled service and was in an out in service in a very professional manner and all requests were addressed without question. Took my vehicle in for scheduled service and was in an out in no time. Highly recommended! More