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San Tan Ford

Gilbert, AZ

4.4
1,142 Reviews
Welcome to San Tan Ford! Located in Gilbert, AZ, San Tan Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with San Tan Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 480-621-3777 for your No-Obligation Internet Price Quote from our Internet Department.
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1429 E Motorplex Loop

Gilbert, AZ

85297

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Showing 1,142 reviews

August 31, 2022

I chose Erica based on her reviews. They were correct. I recommend her and will use her for future vehicle purchases! Thanks, Erica. More

by JulieStig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Cebreros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

San Tan Ford responded

Juliestig, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 19, 2022

Just recently bought a vehicle from them. I pushed to get the trade value for my truck, they came up 2 grand short so I felt okay. UNTIL I saw the listing for my old truck on their website. More

by jwsalter01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Everyone
Oct 20, 2022 -

San Tan Ford responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at San Tan Ford. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact Roberto Taylor at (480) 621-3766 or at RobertoTaylor@santanford.com at your earliest convenience and we will do our best to make this right.

August 17, 2022

Erica was kind & offered assistance in helping me figure out what car will work for my price range. More

by Noah Hunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Cebreros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

San Tan Ford responded

Hi Noah, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

August 01, 2022

Save yourself $5k! Let me walk out the door after asking for their lowest price and returning with the exact same price as was on the windshield. Bought a vehicle here More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Degroot
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

San Tan Ford responded

Hi Tony, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call Roberto Taylor at (480) 621-3766 or at RobertoTaylor@santanford.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.

July 30, 2022

Quick and easy, relatively simple process. Staff was all very friendly, courteous and extremely helpful. More

by aggienurse02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

John Dye was a very great person to work with! He made purchasing our 2022 Mustang Mach E very easy. If you are at this dealership I highly recommend asking to work with John if possible. If we ar More

by krish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

San Tan Ford responded

Hi Krish, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At San Tan Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

July 26, 2022

Erica was absolutely AMAZING! she made my experience with buying a new car super smooth & easy! Everyone at SanTan Ford was super nice and helpful & wanted to get me my car as fa More

by riedeljenna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Cebreros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Rico
Oct 21, 2022 -

San Tan Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 26, 2022

San Tan service has gone from bad to worse. Been using San Tan for my service needs for4 years and have seen a steady decline in this service department. The manager told me the service decli More

by Budman36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Benally
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

San Tan Ford responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at San Tan Ford. We would like the opportunity to try and regain your trust in our business and resolve this matter for you if we still can. Please contact Roberto Taylor at (480) 621-3766 or at RobertoTaylor@santanford.com at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

July 17, 2022

John Dye was absolutely great for us. Super good guy, made the process easy , and was transparent throughout. Will go back to him for future purchases. More

by Ryan W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2022

John Dye was amazing! Waiting for our bronco was absolute torture but John made sure we were updated throughout and was super helpful when it was delivered! More

by Mandranell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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