Sanders Ford Inc

Flew the Coupe We traded in a a 370Z for a new Explorer Sport; NO REGRETS Sanders Ford made it very easy. No pressure, no haggling, no time wasted, and very frie We traded in a a 370Z for a new Explorer Sport; NO REGRETS Sanders Ford made it very easy. No pressure, no haggling, no time wasted, and very friendly associates. We truly appreciate that, as I'm sure many people do and will. The entire Sanders Ford staff; from sales to financing are there to answer any questions for you. Jason Brown, our sales consultant, was very polite, knowledgeable, and helpful, making our vehicle transition extremely easy. More

Awesome Buying Experience I was very impressed with how easy it was to Just go to my local dealership and be able to do business with such a professional like our salesman Shaw I was very impressed with how easy it was to Just go to my local dealership and be able to do business with such a professional like our salesman Shawn Kellogg. He did a great job of listening to me and my wife's needs and what we were looking for in a vehicle. The best part was that he was honest and respectful and that goes a long way with me. I will be going back to him and this dealership for all of my future vehicle purchases and I will gladly tell all of my friends and family about this buying experience..it was simply a pleasure doing business with them. Thanks, More

top notch My experience with sanders ford was fantastic being on a holiday weekend and still was able to work with banks to finance the deal in a timely manner My experience with sanders ford was fantastic being on a holiday weekend and still was able to work with banks to finance the deal in a timely manner will be returning to purchase my wife a new edge great sales team More

Great Dealership My first dealership I ever dealt with and it was amazing. Didn't put me in the car I went in for, but I rode off with something better and around the My first dealership I ever dealt with and it was amazing. Didn't put me in the car I went in for, but I rode off with something better and around the same price. Great dealership and keep up the good work. Thank you Art Hoyt great service. More

Bait and Switch unethical tactics Dealer quoted a low firm price for 2 trucks, identical except for their paint color, by email. Made an appointment and drove my family over 2 hours t Dealer quoted a low firm price for 2 trucks, identical except for their paint color, by email. Made an appointment and drove my family over 2 hours to buy one. Then we spent over three hours with a new salesman (most of it waiting around). When we decided on a color, suddenly the price was NOT the same, and an additional $899 appeared on the Purchase Agreement. This up charge was for "corrosion protection" we didn't ask for; we were buying the 2015 F150 with the rustproof all-aluminum body. The salesman showed us a window sticker showing the up charge also covered the cost of a bedliner--but the truck had no bedliner. When we asked why the dealer would not honor the price quoted and confirmed, the salesman simply said there was a miscommunication and we shouldn't have been quoted the original price that brought us there in the first place. More

Phenominal experience! The Sanders Ford Team made my car buying expirence a hassle free one. Jessy and Mike worked with me to find the perfect truck in my price range all wh The Sanders Ford Team made my car buying expirence a hassle free one. Jessy and Mike worked with me to find the perfect truck in my price range all while I was over seas in Okinawa Japan. If that doesn't scream customer service than I don't know what does! More

EXCELLENT CUSTOMER SERVICE Even through the color of the vehicle and interior I wanted was not on the lot, Johnny Hulse found the car I wanted. Kudos, thanks !!! Even through the color of the vehicle and interior I wanted was not on the lot, Johnny Hulse found the car I wanted. Kudos, thanks !!! More

Shaky start but great finish Peter and Ralph were excellent, patient and got me into a vehicle that fit my family. They worked really hard for me with my financial challenges and Peter and Ralph were excellent, patient and got me into a vehicle that fit my family. They worked really hard for me with my financial challenges and treated me respectfully and fulfilled in their promise to get me in a car. More

So far my best experience in a car dealership It always took between 4 and 6 hours to drive out of a car dealership, no one's fault because it involves many peoples, each doing their best to get m It always took between 4 and 6 hours to drive out of a car dealership, no one's fault because it involves many peoples, each doing their best to get me into a car with the best possible deal; the time I spend there is important to me but how I spend it beats it all. I had a very positive experience because of a straight forward ,honest and helpful sales representative, Michael Allen. I did not feel pressured by him in any way at any time, he presented the choices and let me decide each time. I thank him and will gladly refer potential buyers there. More

wonderful experience Sanders Ford of Jacksonville, NC is definitely the best place to buy a vehicle in this area. The staff knowledgable, hands on and there to assist and Sanders Ford of Jacksonville, NC is definitely the best place to buy a vehicle in this area. The staff knowledgable, hands on and there to assist and advise throughout the entire process and beyond. There is no red tape and everything is on the table for the consumer to make a well informed decision. They put people first. Selling the automobile is secondary to quality service. That's the reason why I bought a second vehicle from them. _ More