Sanders Ford Inc

I appreciate the transparency in pricing and not having to play all the games that are more often than not associated with purchasing a new vehicle. Happy customer from Powhatan, Virginia. to play all the games that are more often than not associated with purchasing a new vehicle. Happy customer from Powhatan, Virginia. More

Used AutoFi and was told that the wrong numbers were in the system so I pretty much had to start the process over when I arrived. The car I selected wasn’t the car that was brought to me, I thought I could the system so I pretty much had to start the process over when I arrived. The car I selected wasn’t the car that was brought to me, I thought I could do the process online and just pick up the vehicle and ended up staying there for hours hungry. It was a terrible experience. I had a newborn at home. I didn’t want to stay long, that’s why I tried to get the process done online before coming in. I wouldn’t recommend it to anyone. I keep getting messages saying to give a rating I thought I was doing a favor by not doing a rating. Everything was wrong with my experience. Why use AutoFi or have it attached to your website if it doesn’t work? Or is it just a trick to change the rates and what is bought once you get to the dealership. I wanted a fast and easy process. The rates were picked out, my lender was picked out already. And everything changed once I got to the dealership. It was horrible. I still don’t believe that the AutoFi had the wrong numbers i think the dealership just wanted to upsell once I got in. How is it possible that AutoFi “quoted the wrong rates?” More

Nikki was great. Very helpful and friendly. I would definitely recommend sending people her way. Everyone was was so nice. I was able to get my dream truck, minus th Very helpful and friendly. I would definitely recommend sending people her way. Everyone was was so nice. I was able to get my dream truck, minus the new monthly price, but it's mine and I'm happy. Thank you! More

Phenomenal service and customer service skills. The way Gaston communicated with me and set realistic views. The way Gaston communicated with me and set realistic views. More

Great service and dealership. Thank you Nicki for your assistance. I found what I was looking for and you helped me to bring it home. Thank you Nicki for your assistance. I found what I was looking for and you helped me to bring it home. More

Very nice experience , not pushy about any extras and the sales lady Liz was great sales lady Liz was great More

Everyone was very helpful and kind. Pleasure doing business with Sanders ford.. Thank you to Niki, Valerie and Darrin you all were awesome in helping us get this 2023 exlporer Pleasure doing business with Sanders ford.. Thank you to Niki, Valerie and Darrin you all were awesome in helping us get this 2023 exlporer More

I recently had the pleasure of working with Nicki at Sanders Ford and I couldn't be happier with the experience. Nicki truly went above and beyond to ensure that I had a smooth and satisfying car buying Sanders Ford and I couldn't be happier with the experience. Nicki truly went above and beyond to ensure that I had a smooth and satisfying car buying process. I've bought multiple cars in the past and none of them compare to the experience I had with Nicki. Not only was her upbeat and bubbly personality infectious, but her professionalism and the way I could tell she truly cared and wanted to help was unparalleled From the moment I walked into the dealership, Nicki made a positive impression with her professional appearance and positive friendly demeanor. Even though she's a new salesmen she took the time to explain all the features and options, and anything that she did not know she looked up for me to make sure I had a clear understanding of what each car had to offer. Nicki answered all my questions with patience and provided valuable insights to help me make an informed decision. What stood out the most was Nicki's exceptional listening skills. She took the time to understand my needs, preferences, and budget constraints. Instead of pushing me into a quick sale, Nicki gave me the space and time to explore different options and make the right choice for me. Throughout the entire process, Nicki displayed honesty and transparency. There were no hidden fees or surprises, and I felt confident that I was getting a fair deal. After the sale was finalized, Nicki continued to impress me with her customer service. She followed up to ensure I was satisfied with my purchase and offered assistance with any questions or concerns I had. My overall experience with Nicki was exceptional. She made the often stressful process of buying a car a genuinely enjoyable one. I will never go to another car salesmen and I wholeheartedly recommend Nicki to anyone in the market for a new vehicle. More

very pleasurable experience. my sales person niki was very knowledgeable about the vehicle i was interested in. i love my 22 bronco sport. the sales staff was very pleasant and h my sales person niki was very knowledgeable about the vehicle i was interested in. i love my 22 bronco sport. the sales staff was very pleasant and helpful More

Great people, quick and easy. I wanted a truck they found it and I had it two days later! Thanks I wanted a truck they found it and I had it two days later! Thanks More