Sanders Ford Inc
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Quick service Tonja was my rep and she is very personable and sweet. I was scheduled for a 9 am appt and my truck was pulled in at 853 and I was on the road by 945 Tonja was my rep and she is very personable and sweet. I was scheduled for a 9 am appt and my truck was pulled in at 853 and I was on the road by 945...great service...good people! Thank you! Will More
Great Service Have dealt with Sanders Ford service for 18 yeras andTiffany O’Neal has always been fantastic about keeping me in the loop when there are issues with Have dealt with Sanders Ford service for 18 yeras andTiffany O’Neal has always been fantastic about keeping me in the loop when there are issues with my fords More
Service Very knowledgeable and cordial as always! Any additional issues found by service techs was relayed to me for decision. Very professional. No unexpecte Very knowledgeable and cordial as always! Any additional issues found by service techs was relayed to me for decision. Very professional. No unexpected service or charges beyond what was agreed to. More
Easy buying experience. Thank you Went in looking for a specific car and they had what i wanted. The deal was done as easy as can when we talk car dealerships. No pressure to do anythi Went in looking for a specific car and they had what i wanted. The deal was done as easy as can when we talk car dealerships. No pressure to do anything. More
New F250 Great experience purchasing 2018 F250 from Sanders Ford. Sean felt with me by phone and text until we were close enough to warrant driving 30 minutes Great experience purchasing 2018 F250 from Sanders Ford. Sean felt with me by phone and text until we were close enough to warrant driving 30 minutes to see the truck in person. Everything went smooth with no surprises. More
F150 SERVICE After purchasing in 2014 my F150 had a less than satisfying service experience and chose to take my business elsewhere. A number of months ago Mykol After purchasing in 2014 my F150 had a less than satisfying service experience and chose to take my business elsewhere. A number of months ago Mykola Sywanyk convinced me that the Service Department had been reorganized and I should give them another chance. Tiffany O'Neal in Service was my POC and she made me feel like she had my best interests at heart. She listened to my concerns and offered a plan to take care of my vehicles maintenance issues. I believe I received quality service and have very intention of returning. More
Finally, our Fuson gets it's recalled airbag replaced Would have given 5 stars for the experience, but there was some confusion regarding the shuttle service. Also, if a customer wants to see the part th Would have given 5 stars for the experience, but there was some confusion regarding the shuttle service. Also, if a customer wants to see the part that is being put on their car, there should be no questions about reasons. In my case I requested to see the new airbag so I could look at the part number. The answer I got, with a slight attitude: "Is there a particular reason why you need to see the part"? Those are awful customer relations skills. More
Quality Service I started going to Sanders Ford in 2009, and I wouldn't trust anyone else to take care of my Ford F-250. Friendly and polite, always looking for ways I started going to Sanders Ford in 2009, and I wouldn't trust anyone else to take care of my Ford F-250. Friendly and polite, always looking for ways to make the experience better. More
OUTSTANDING Valeri was a great asset for me. She really worked her behind off and stayed in my corner to give me the best deal. This is my first Ford and Valeri w Valeri was a great asset for me. She really worked her behind off and stayed in my corner to give me the best deal. This is my first Ford and Valeri was very knowledgeable about all the systems and their functions. More
Interesting Great to work with. Found the right truck for us. Even thought I do not like to purchase vehicles this experience was straight forward. Happy with th Great to work with. Found the right truck for us. Even thought I do not like to purchase vehicles this experience was straight forward. Happy with the F150 purchased. More