Sanders Ford Inc

Great Place to shop for cars My buying experience was great. The sales staff is very friendly and informative, made me feel very comfortable without pressure while deciding what My buying experience was great. The sales staff is very friendly and informative, made me feel very comfortable without pressure while deciding what to buy. Sales and service here at Sanders is easy and fast, I would recommend to my friends! More

Tire pressure issues Tiffany is always great. She works at making sure her customers are well taken care of. I dropped in without an appointment , was worked in quickly, a Tiffany is always great. She works at making sure her customers are well taken care of. I dropped in without an appointment , was worked in quickly, and even took care of an additional issue while I was there. Thanks guys. More

Another great service visit Very professional and care about the customer. Emily and Debbie are outstanding. Debbie took the time out of her busy schedule to shuttle me down to Very professional and care about the customer. Emily and Debbie are outstanding. Debbie took the time out of her busy schedule to shuttle me down to the gym while my truck was being serviced and then picked me up when my truck was ready. That's what I call fantastic customer service! One question though, why did I not hear about the recall on my vehicle via email or US mail from Ford? I was only notified when I took my truck into service at the Swansboro Ford Service Center. In this day and age recalls should be immediate notification with the multiple lines of communication we have available vice what I experienced in not being notified till I brought in for service by the local service center itself. I ask Ford headquarters this question? Not the local service center. More

Very good service without hype I like smaller dealerships, they provide better service in my opinion. I also like having a dealer who is located in the community I live in for my c I like smaller dealerships, they provide better service in my opinion. I also like having a dealer who is located in the community I live in for my convenience . More

Valeri Parker Valeri is my kind of car sales agent - knowledgeable, engaging, conversant, humorous, but most importantly listened and heard what my needs and desire Valeri is my kind of car sales agent - knowledgeable, engaging, conversant, humorous, but most importantly listened and heard what my needs and desires were in purchasing a car. Definitely a winner! Mykola was a pleasure to deal with in regard to extended warranty plans and payment. Thanks to both!! More

Amazing and Fast Valarie was absolutely amazing. She wasn't pushy at all and was more than willing to work with us to get us what we wanted. Any questions we had she g Valarie was absolutely amazing. She wasn't pushy at all and was more than willing to work with us to get us what we wanted. Any questions we had she got an answer for us; anything we didn't understand she explained. Honestly it couldn't have gotten any better. Mykola pulled to many strings to help get us the best deal possible and he made the process as smooth a quick as possible. He explained everything that was going on during the process and was so helpful. More

Professional start to finish Working with Jeff Daughtry is always a pleasure. He communicates clearly and thoroughly, explaining options and offering recommendations. He is both k Working with Jeff Daughtry is always a pleasure. He communicates clearly and thoroughly, explaining options and offering recommendations. He is both knowledgeable and courteous and treats the customer with respect and patience. More

Great service and really respectful people specially Valeri Parker really showed passion for her job and paid attention to detail , also great personality thanks sa and really respectful people specially Valeri Parker really showed passion for her job and paid attention to detail , also great personality thanks sanders ford More

Quick turnaround After my vehicle was done Jeff sent a courtesy vehicle to get me which was a big help. Overall very satisfied with how everything was handled After my vehicle was done Jeff sent a courtesy vehicle to get me which was a big help. Overall very satisfied with how everything was handled More

Sanders Ford has set the bar for customer service! There hasn't been one visit where I left feeling aggravated or disappointed! Your greeted immediately when walking through the door and your taken car There hasn't been one visit where I left feeling aggravated or disappointed! Your greeted immediately when walking through the door and your taken care of right then. I have been in several unscheduled times due to my tire light being on and NOT once did they tell me i would have to wait. They took my truck back ASAP and someone would bring it back up moments later with air put in them. At my appointments I have never waited an unreasonable amount of time to have my truck serviced! Everyone has always been polite! By far the nicest car dealership i have EVER dealt with! More