Sanders Ford Inc
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Amazing and Fast Valarie was absolutely amazing. She wasn't pushy at all and was more than willing to work with us to get us what we wanted. Any questions we had she g Valarie was absolutely amazing. She wasn't pushy at all and was more than willing to work with us to get us what we wanted. Any questions we had she got an answer for us; anything we didn't understand she explained. Honestly it couldn't have gotten any better. Mykola pulled to many strings to help get us the best deal possible and he made the process as smooth a quick as possible. He explained everything that was going on during the process and was so helpful. More
Quick turnaround After my vehicle was done Jeff sent a courtesy vehicle to get me which was a big help. Overall very satisfied with how everything was handled After my vehicle was done Jeff sent a courtesy vehicle to get me which was a big help. Overall very satisfied with how everything was handled More
Great service and really respectful people specially Valeri Parker really showed passion for her job and paid attention to detail , also great personality thanks sa and really respectful people specially Valeri Parker really showed passion for her job and paid attention to detail , also great personality thanks sanders ford More
Sanders Ford has set the bar for customer service! There hasn't been one visit where I left feeling aggravated or disappointed! Your greeted immediately when walking through the door and your taken car There hasn't been one visit where I left feeling aggravated or disappointed! Your greeted immediately when walking through the door and your taken care of right then. I have been in several unscheduled times due to my tire light being on and NOT once did they tell me i would have to wait. They took my truck back ASAP and someone would bring it back up moments later with air put in them. At my appointments I have never waited an unreasonable amount of time to have my truck serviced! Everyone has always been polite! By far the nicest car dealership i have EVER dealt with! More
Best day ever Valerie Parker was awesome as always. Helped us find the car that we really wanted and didn't have to settle for anything less. Looking forward to pur Valerie Parker was awesome as always. Helped us find the car that we really wanted and didn't have to settle for anything less. Looking forward to purchasing my next vehicle from sanders and Valerie again!! More
Amazing experience, for the second time! One of my favorite things about Sander's Ford is I've never felt pressured to make a deal (i.e; a driver's license copy that takes an hour or the "mos One of my favorite things about Sander's Ford is I've never felt pressured to make a deal (i.e; a driver's license copy that takes an hour or the "most amazing car on the lot" BS story). The entire sales staff is professional, kind, sincere and extremely helpful! Hence the reason we bought from Sander's Ford a second time. In addition, the vehicle's have performed like a charm and the service provided has been exceptional. My vehicle was detailed in and out like a pro, and they even swapped the rims it had for ones I wanted - no hassle, no questions asked. Another admirable thing is that I had a great experience here 4 years ago with some different staff. What this tells me is the leadership at Sander's know what they're doing because their positive attitude reflects upon the rest of the team. Even years later. Thanks again Sander's Ford! We'll surely return. Thanks Tyler, Valeri, Joe and many others who weren't listed as selections on this review. Also much appreciation to the detailing team who worked hard in the background. The ones you don't normally see. Thank you all! More
Sanders Ford is a good business to deal with. I took my truck to Sanders Ford on order to have a factory recall performed on all the truck door locks. I haven't received a letter from Ford yet so I took my truck to Sanders Ford on order to have a factory recall performed on all the truck door locks. I haven't received a letter from Ford yet so I would not have known about the recall if my Service Manager, Tiffany O'Neal, had not told me about it and recommended I get it done as soon as i could. My truck was taken into service promptly after I arrived and the work was done sooner than I was promised. I had some important business to attend to do Sanders Ford gave me a loaner to drive while mine was in service. Just another example of how Sanders Ford takes good care of their customers. I recommend Sanders Ford to anyone looking to buy a truck or car. More
The Reason I Keep Coming Back Treated well - like an old friend. JB always on top of "it" in Service and my great appreciation to Matt and the folks in the showroom floor with the Treated well - like an old friend. JB always on top of "it" in Service and my great appreciation to Matt and the folks in the showroom floor with the courtesy and the courtesy vehicle. Makes every thing much simpler. Only thing I forgot to ask was if Service payment was credited to my account. Thanks and Semper Fi More
10/10 would buy again. Overall am so happy with the car. Our brand new 2018 Ford Escape was everything we needed and wanted, for under our expected price. Chuck our salesman Overall am so happy with the car. Our brand new 2018 Ford Escape was everything we needed and wanted, for under our expected price. Chuck our salesman was amazing. I’m gonna be recommending Sanders ford and Chuck especially, to everyone looking for a vehicle. More
Getting back to a suv had a Saturn vue and loved it then went to a fusion was nice for 7 years and decided to get back into an SUV liked the style and options and our sales had a Saturn vue and loved it then went to a fusion was nice for 7 years and decided to get back into an SUV liked the style and options and our salesman Brandon Lattimore was very helpful and made it very easy to transision into our new Escape. More