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Sanders Ford Inc - Service Center

Jacksonville, NC

4.4
351 Reviews

351 Reviews of Sanders Ford Inc - Service Center

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July 26, 2019

Outstanding! Jay and JB were great as always. I was a walk-in and they took care of my truck. Great service! My truck was parked in front of the dealership and re More

by gjones25
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JB Bryant, Jeff Raynor
July 26, 2019

12 month service scheduled my 12 month service on line got my appointment also got a reminder text the day before my appointment.When I arrived at sanders service I c More

by richn50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Lattimore, Jeff Raynor
July 25, 2019

Service and Recall The employees were very helpful and courteous. As my vehicle was being worked on, Jeff Daughtry kept me informed about the progress and Sylvia was ve More

by shelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2019

They do a very good job! My experience with Sanders Ford was most satisfactory, and I'd gladly return if I should have any more auto difficulties. Jeff Daughtry was so helpful More

by philinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daughtry - Service; Sylvia, our courtesy shuttle driver is tops!
July 21, 2019

Oil change No problems at all, waited about 5 minutes to check in. Once checked in everything went quickly, my truck was serviced in about 45 minutes and the se More

by mhartis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not listed
July 16, 2019

Excellent service Friendly staff and committed totally to Costumer satisfaction. Waiting room furniture needs updated. Furniture very uncomfortable. Service staff very More

by Steelers6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2019

Great experience with service. Prompt and courteous staff. Ford certified techs repaired my vehicle in a timely and professional manner. Will certainly return for all services needed More

by Jdawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff D
July 09, 2019

They get it right when others can't I have vehicles over 10 almost 20 years old. I like my old vehicles and I don't want a new one. I occasionally take my vehicles to other mechanics More

by LillieMoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2019

Highest quality personnel Sanders service personnel are professional and comply with all my requests. Recently asked them to service the moving parts of my undercarriage mounte More

by Hal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy car drivers, JB Bryant, Al Sirkin, Jeff Raynor
June 15, 2019

Professionalism and excellent service From the appointment set up till I walk away, everyone was professional courteous and the service was done in an excellent time and under a great work More

by Lucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Evilsizor, Al Sirkin
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