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Sanders Ford Inc - Service Center

Jacksonville, NC

4.5
358 Reviews

358 Reviews of Sanders Ford Inc - Service Center

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May 10, 2019

Always friendlyand helpful. Thanks Sanders Ford Swansboro! I deal with the people at the Swansboro dealership. The sales people are always friendly and helpful even when I'm there for service. The service dep More

by ppc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Sanders Ford Inc responded

Thank you for your review. We pride ourselves here on customer service in every department. If there is anything else that we can do for, please let us know.

May 03, 2019

Service oil change Everyone I spoke with in the service department was friendly upbeat and just all around wonderful people! I had no problem with the service provid More

by Mmejones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did get the gentleman’s name
May 23, 2019 -

Sanders Ford Inc responded

Thank you for your review. We pride ourselves here on customer service in every department. If there is anything else that we can do for, please let us know.

May 01, 2019

Knowledgeable and friendly staff and great service I had the 20,000 mile service performed on my 2016 C-Max hybrid. Scheduling an online appointment was fast and easy and a service advisor was ready fo More

by 5ofaKind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake, Jeff D.
May 23, 2019 -

Sanders Ford Inc responded

Thank you for your review. We pride ourselves here on customer service in every department. If there is anything else that we can do for, please let us know.

April 23, 2019

Timely and friendly service I scheduled my appointment online and everything worked smoothly. Customer service reps were very friendly and helpful. I would use this process aga More

by BLDnldsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JB Bryant
April 14, 2019

Customer Service was A-1 As a new customer to the dealership, I was treated with courtesy and I noticed every other person who walked in was afforded the same. My questions w More

by 2014fordflex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Shively, JB Bryant, Mykola Sywanyk, Al Sirkin
April 04, 2019

Blessed Valeri deserve a promotion, she made sure I left a happy customer.. She helped me every step of the way... I appreciate her so much More

by Shevy1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeri Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2019

Great service from start to check out. Just had a oil change and tire rotation and it was quick and easy. My car was completed faster than I expected and the staff were very friendly. I wou More

by Onvaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bailey
March 28, 2019

Always great, friendly service Love having my car serviced here.Very helpful with information and very friendly..Great work..Always recommend the Ford place Thank you so much Deb More

by Debraw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2019

maintenance plan my first ford payed maintenance check went smooth and without any suprises painless and quick next time I will stick around instad of going home just More

by doggma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Renchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2019

does great work scheduling an appointment and had a 1.5hr wait was not reasonable. Staff did get me to an hour wait which was nice. tire cap was missing at last oil More

by heymar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
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