Sanders Ford Inc - Service Center

Sanders Ford is a good business to deal with. I took my truck to Sanders Ford on order to have a factory recall performed on all the truck door locks. I haven't received a letter from Ford yet so I took my truck to Sanders Ford on order to have a factory recall performed on all the truck door locks. I haven't received a letter from Ford yet so I would not have known about the recall if my Service Manager, Tiffany O'Neal, had not told me about it and recommended I get it done as soon as i could. My truck was taken into service promptly after I arrived and the work was done sooner than I was promised. I had some important business to attend to do Sanders Ford gave me a loaner to drive while mine was in service. Just another example of how Sanders Ford takes good care of their customers. I recommend Sanders Ford to anyone looking to buy a truck or car. More

service This service department makes you feel welcomed and they answer all questions I had in regard to my service needs. I recommend this service departmen This service department makes you feel welcomed and they answer all questions I had in regard to my service needs. I recommend this service department to everyone! More

I was completely satisfied I called in to make an appointment and was given one immediately for the date amd time I desired. Upon arrival at the service/maintenance department, I called in to make an appointment and was given one immediately for the date amd time I desired. Upon arrival at the service/maintenance department, I was expeditiously waited on. I waited for my car to be serviced(oil and filter change, tire rotation) and the waiting time was minimal. While waiting for my car, i was met and entertained by the Lincoln service representative along with a cold bottle of water. My experience was excellent, all concerned were professionals and courteous. More

Service, inspection, set of tires Had my Fusion serviced, Sanders Ford has done all of the service since I bought the car new. Had my NC Inspection done. Bought a set of tires. Litt Had my Fusion serviced, Sanders Ford has done all of the service since I bought the car new. Had my NC Inspection done. Bought a set of tires. Little disappointed about the tire purchase. Was quoted $89 per tire for a set of 4. When I picked upy car I was charged $118 per tire. Was told "I know you were qouted in the high $80 dollar range per tire, but I might have been looking at the wrong size, sorry". Instead of getting the tires at the price quoted, I was not charged for my road hazard warranty on my set of tires. More

Great The thing I enjoy most about the dealership is every time I go in there extremely helpful friendly and seem to solve whatever issue I have. The thing I enjoy most about the dealership is every time I go in there extremely helpful friendly and seem to solve whatever issue I have. More

Oil change Emily in the service department got me an appointment on short notice. Welcomed me very nicely and I was out in less than an hour. Great job and tha Emily in the service department got me an appointment on short notice. Welcomed me very nicely and I was out in less than an hour. Great job and thank you Emily. More

Oil and filter change, tire rotation, multi-point inspection Gary Westbrook is a tremendous asset to the customer relationship of this dealership. He stands with the customer and works with the service departmen Gary Westbrook is a tremendous asset to the customer relationship of this dealership. He stands with the customer and works with the service department to find solutions for vehicle service. JB Bryant is very professional. I have no worries when it comes to servicing my vehicle because of the assistance of Gary and JB. More

Quick in and out for The Works - Oil Change, Tire Rotation Made an appointment ahead of time as I was arriving later in the day. Got me right in at my appointment time, quick service, and got me back out. Ever Made an appointment ahead of time as I was arriving later in the day. Got me right in at my appointment time, quick service, and got me back out. Everyone there is always making sure you are comfortable and up to date on what is happening, the cost, and when things should be completed. Nice job! More

Great service Sanders Ford was able to quickly diagnose and fix the electrical issues with my F-150 and get me back on the road. Thank you Sanders Ford was able to quickly diagnose and fix the electrical issues with my F-150 and get me back on the road. Thank you More

Vehicle inspection Made appointment. Vehicle was taken back on time. Friendly and courteous reception. The mechanic explained future possible issues that may arise wi Made appointment. Vehicle was taken back on time. Friendly and courteous reception. The mechanic explained future possible issues that may arise with my truck with no pressure in any additional purchases. More