Sands Chevrolet - Surprise

Great service - helped me get what I wanted Started with me finding a used truck online that I was looking for. Went in to look at the truck, but it was at another location. Andrew drove us ar Started with me finding a used truck online that I was looking for. Went in to look at the truck, but it was at another location. Andrew drove us around in a golf cart looking at similar ones, but didn't pressure us when we didn't see anything that we liked. He went to go get the truck from the other location on another day, we got together, and he helped me feel at ease, answering all the questions I had about the truck and its history. He even got one of the head mechanics from the back to help look over the car and answer maintenance history questions with it. I highly recommend Andrew when you're looking for a new or used truck. More

Oil change and recall Two of our cars needed oil changes and had a recall on them. Justin took care of us. That is why we keep coming back. Two of our cars needed oil changes and had a recall on them. Justin took care of us. That is why we keep coming back. More

Surprise leak I visited Sand's Surprise due to an unexpected leak coming from my car's engine. When I called Henry, he asked me when I wanted to bring my car in. He I visited Sand's Surprise due to an unexpected leak coming from my car's engine. When I called Henry, he asked me when I wanted to bring my car in. Henry took great care of my car, the leak was fixed, the car was cleaned and ready when Henry told me it would be. I was surprised that the price was lower than what I expected. Thank you so much Henry for your attention to detail, your pleasant and understanding care.... you make me and my car very happy!! I will only go to Sand's Surprise Service, because I know you, Henry, are there and treat me like family!!! More

Good experience I was taken care of in a timely manner. Service tech was helpful and informative. The service was complied in a timely manner. Thank you. I was taken care of in a timely manner. Service tech was helpful and informative. The service was complied in a timely manner. Thank you. More

My heater went out The heater has gone out on my 2014 Spark. I was able to set up an appointment and they handled my car in a promptly matter and it is working so great The heater has gone out on my 2014 Spark. I was able to set up an appointment and they handled my car in a promptly matter and it is working so great now. More

Service on my 2006 Chevy Silverado I treated very well by Jean in the Service Dept. She got me a loaner vehicle, while my truck was in the shop for 2 days, and kept me well informed of I treated very well by Jean in the Service Dept. She got me a loaner vehicle, while my truck was in the shop for 2 days, and kept me well informed of the status of my truck. Highly recommend them. More

Oil change and tires We have been using Sands Chevrolet for service of our Saturn and Chevy for seveal years. We have never been disappointed. Victor knows our vehicles We have been using Sands Chevrolet for service of our Saturn and Chevy for seveal years. We have never been disappointed. Victor knows our vehicles and helps us keep them in shape. More

LOF and Recall Scheduled appointment for an LOF, told them when I arrived I had a recall on the vehicle. They checked on the recall and took care of it no questio Scheduled appointment for an LOF, told them when I arrived I had a recall on the vehicle. They checked on the recall and took care of it no questions asked, they were fast and explained exactly what they did. Thanks for the excellent service. More

A good shop It is a very nice facility, clean and organized. The customer lounge is comfortable. The employees were friendly. I made my appointment on line, when It is a very nice facility, clean and organized. The customer lounge is comfortable. The employees were friendly. I made my appointment on line, when I arrived they did not know anything about it. I was told they were having problems with the third party that handles their on line stuff. The work took longer than I expected, that may have been because they did not have me scheduled? Overall a good shop. More

Good customer service Jean was a superb service manager. She is knowledgeable and friendly. There were quite a few items that needed serviced and we had our car back in a d Jean was a superb service manager. She is knowledgeable and friendly. There were quite a few items that needed serviced and we had our car back in a day and a half. More