Sands Chevrolet - Surprise

Great experience would go back again and I would recommend this dealership to all my friends. Thank you for the time but you do need a better car wash leaves streaks o would go back again and I would recommend this dealership to all my friends. Thank you for the time but you do need a better car wash leaves streaks on windows . . . . . . . . . . More

Truly felt befriended! Tony was amazing! I'm so happy that I got to meet such a polite person, he was understanding and so very nice! Good Job! Tony was amazing! I'm so happy that I got to meet such a polite person, he was understanding and so very nice! Good Job! More

Very happy with my service advisor he met my need for my vechile when it's time to buy a vechile I will be going through victor morales he's the reason I go to s with my service advisor he met my need for my vechile when it's time to buy a vechile I will be going through victor morales he's the reason I go to sands Chevrolet ..................... More

Good service Reliable and effective. I've taken my Traverse there for all it's oil changes and maintenance. The prices could be a touch lower but it's not so hig Reliable and effective. I've taken my Traverse there for all it's oil changes and maintenance. The prices could be a touch lower but it's not so high that I'd take my vehicle elsewhere. They do good work. More

Excellent purchase experience ! I am 53 years old & have purchased 18 new vehicles in my adult life. My purchasing experience @ Sands Chevrolet - Surprise was GREAT !!! My salesman, I am 53 years old & have purchased 18 new vehicles in my adult life. My purchasing experience @ Sands Chevrolet - Surprise was GREAT !!! My salesman, Doug Moore, was professional, knowledgeable & polite. The dealership is large, clean & well equipped with an impressive inventory. Thank you for a wonderful car buying experience. More

Outstanding Service Coming to Sands Chevrolet has been a great experience. Staff is friendly, helpful and very knowledgable when it has come to all our questions about s Coming to Sands Chevrolet has been a great experience. Staff is friendly, helpful and very knowledgable when it has come to all our questions about service and our needs, with our vehicles. More

Broken Trust I was told by my salesman (Robert Donlevy) that i was lucky, and that i would be getting full value for my trade and noting would be carried over to m I was told by my salesman (Robert Donlevy) that i was lucky, and that i would be getting full value for my trade and noting would be carried over to my new loan but when I looked over my contact that I found that $3000. had been carried over to my new loan. When I called the dealership the finance guy (Josh) simply said my trade was not worth it. I felt the finance guy strong armed me to take the additional coverage on the truck even after i said i didn't want it. I went to Sands Chevrolet through my work discount program and thought i could trust the staff i was to deal with. I had been pre-qualified for my loan with my credit union but still Sands Chevrolet insisted on running my credit again and sending applications to other banks looking for a better interest rate. My credit union had given me 4% interest. When I texted my salesman he said if something had changed from his desk to finance i should come in and address the issue with him but after speaking to the finance guy (Josh) I don't believe meeting with him would make any difference at all. My new truck was not detailed very well at all, the tint on the drivers side window has some debris stuck inside it, and some of the plugs in the liner are missing. My salesman was nice, helpful, and friendly, and he has offered for me to come in and he will take care of those issues. I did appreciate the quick service that had me in and out with my new truck in 3 hours. I take responsibility for not reviewing my contract closer while still at the dealership but again I mistakenly thought i could trust Sands Chevrolet. I'm not sure I'll ever buy another vehicle at Sands Chevrolet. More

Oil and filter change I appreciated the respectful service I received. I have had had some bad service visits in the past. This was not. It was very good. Ian thankful I appreciated the respectful service I received. I have had had some bad service visits in the past. This was not. It was very good. Ian thankful for the FREE oil and filter change I received If I receive the same respectful treatment in the future I willreturn More

On time. Well taked care of Had two recalls. The first one I waited until the parts arrived before coming in. Repair was quick. The second one was a reprogramming issue. The Comp Had two recalls. The first one I waited until the parts arrived before coming in. Repair was quick. The second one was a reprogramming issue. The Computer at GM Global crashed and wouldn't come back. Will have to latter. Got the car serviced while there. Ken kept me informed thru the entire time. More

Great understanding of what needed to be done Service writer made it very clear what services needed to be performed as well as what recalls needed to be corrected. Only thing I wish I saw more of Service writer made it very clear what services needed to be performed as well as what recalls needed to be corrected. Only thing I wish I saw more of was an after action type run thru with either the mechanic or service writer showing you what was done on your vehicle. This also provides a last look to ensure nothing was missed during the service. More