
Sands Chevrolet - Surprise
Surprise, AZ
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Great Service Can't say enough about my service advisor Ken, he's on point. He treats my truck like his own, honest, works for you and exceptional customer service. Can't say enough about my service advisor Ken, he's on point. He treats my truck like his own, honest, works for you and exceptional customer service. I've never used dealership service in the past, but don't mind spending my money knowing Ken is taking care of my ride. Thank you Ken, you're the reason 👍🏻 More
Friendly and Professional Service I never had intentions of purchasing a new vehicle but while waiting to get my car serviced the sales person, Frank LaRosa, showed me a few new SUV's I never had intentions of purchasing a new vehicle but while waiting to get my car serviced the sales person, Frank LaRosa, showed me a few new SUV's under "no pressure to make a purchase" which put me at ease. I enjoyed the SUV's price and end of the year model discount. The sale was expedient and an easy process. Thank you Sands Chevrolet! More
Great customer service I came in for routine maintenance and as always the service rep Brian was outstanding. He always give me good estimate of the timeframe I'm expected o I came in for routine maintenance and as always the service rep Brian was outstanding. He always give me good estimate of the timeframe I'm expected of wait. This make it easy to plan my day. As always as long he will always be my go to service rep! More
Highly recommend Sands Chevrolet Very respectful and informative sales and service staff. No hard sell. Respected my opinion when I said no, not yet. When asked what I would know by Very respectful and informative sales and service staff. No hard sell. Respected my opinion when I said no, not yet. When asked what I would know by waiting two weeks I simply answered, "I don't know, it hasn't been two weeks yet." They smiled and understood and accepted my terms Will was incredibly helpful and continues to follow up appropriately. Quite grateful More
RV Electrical Issue The service was good. The Service Rep was Jake Friedberg. He took the time to listen and to make sure he understood the issue. He was polite, easy The service was good. The Service Rep was Jake Friedberg. He took the time to listen and to make sure he understood the issue. He was polite, easy to talk with and made sure I was understood. Thanks for his patience. More
Buying a new vehicle Chris was very helpful in finding the right vehicle for my needs as I have to use a motorized wheelchair and be able to transport it. Chris and two ot Chris was very helpful in finding the right vehicle for my needs as I have to use a motorized wheelchair and be able to transport it. Chris and two other employees physically put the wheelchair in the back to see that it would fit and then Chris took pictures of it in the vehicle so that I could see the wheelchair in the Tahoe. It was above and beyond what I expected. More
Jacob is awesome Jacob listened to my concerns with the trax and fixed it the issues when others said it was all normal. Thank you Jacob. I'll bring the trax to you fr Jacob listened to my concerns with the trax and fixed it the issues when others said it was all normal. Thank you Jacob. I'll bring the trax to you from now on. More
Consistent Excellent Service I take my company fleet vehicle to Sands because it is convenient location. I always get fit in to be serviced and usually take advantage of the wait I take my company fleet vehicle to Sands because it is convenient location. I always get fit in to be serviced and usually take advantage of the waiting area, free wi-fi and coffee. I realize that a lot of money is not mae servicing fleet accounts, but, I always get top quality service from Matt when I am there nonetheless. I refer everybody I know to Sands because of the excellent service. More
They were patient as we found what worked for our family. I appreciated that they were patient with us and took the time to find us exactly what we wanted even when we were indecisive. We have a 6 month old a I appreciated that they were patient with us and took the time to find us exactly what we wanted even when we were indecisive. We have a 6 month old and wanted to make sure whatever vehicle we chose would fit his car seat. They were patient and kind enough to let us put the car seat in each vehicle we looked at so we could be sure. More
Oil Change Tire Rotation I basically walked in and I was out with in an hour and a half which included washing of the exterior of my car. Great Experience! I basically walked in and I was out with in an hour and a half which included washing of the exterior of my car. Great Experience! More