Sands Chevrolet - Surprise

oil change tire rotation very pleased with all areas Ken was a great service man the office was very clean the bathrooms were very clean sales people are great very pleased with all areas Ken was a great service man the office was very clean the bathrooms were very clean sales people are great More

Great place to buy a car!! I love my car that I got through Doug Moore. It's a Siren Red 2016 Equinox. First new car in such a long time. Worth the wait! The whole team was grea I love my car that I got through Doug Moore. It's a Siren Red 2016 Equinox. First new car in such a long time. Worth the wait! The whole team was great! Doug helped me pick my car, giving me choices of color and equipment. I fell in love with the red! More

unrepaired 1st time, going back They had truck for 2 days, did repairs, I picked up truck, xx light started going on and off, half way home, I LIVE A DISTANCE FROM THIS DEALER, had t They had truck for 2 days, did repairs, I picked up truck, xx light started going on and off, half way home, I LIVE A DISTANCE FROM THIS DEALER, had to continue home, called the next day, talked to Brian G, he could not tell me how the truck was released with a problem still existing. WHO PAYS FOR THE GAS TO COME BACK AND HOME A 2ND TIME?????? More

Everyone was nice and knowledgable Everyone was great...from Brian (my service adviser) to everyone I spoke with. Thank you for the fantastic job. I would definitely refer friends and Everyone was great...from Brian (my service adviser) to everyone I spoke with. Thank you for the fantastic job. I would definitely refer friends and family to you. More

Recall My car was service with in the time that the customer service representative pointed out. The place is nice and clean and everybody in there are ver My car was service with in the time that the customer service representative pointed out. The place is nice and clean and everybody in there are very nice and courteous More

The experience was a good one. I brought my car in for routine servicing. The car was received on time and it was completed in minimal time. The car was returned to me clean. I cons I brought my car in for routine servicing. The car was received on time and it was completed in minimal time. The car was returned to me clean. I consider it to be a sign of a good business when the vehicle is returned to the customer cleaner than when it was received. More

Great Service, Beginning to End From the moment my Service Adviser (Jean) met me at the door, until my service work was completed, I was treated professionally and with respect. The From the moment my Service Adviser (Jean) met me at the door, until my service work was completed, I was treated professionally and with respect. The service diagnostic process was complete and identified the source of my problem as well as a few recommended options that were appropriate for the age and mileage of my vehicle. The work required would take two days; Jean offered a loaner and contacted me promptly when the work was scheduled for completion. The work was actually completed ahead of schedule and I was able to discuss the repair with the technician (Bill) that did the job. All of my questions were patiently answered and I left confident in the quality of the workmanship. I would certainly recommend this service center, without hesitation. More

Typical Typical, I made appt. for the first service for my 2016 Chevy sonic. Tire rotation and oil change took one and a half hour. Seemed excessive. Signed p Typical, I made appt. for the first service for my 2016 Chevy sonic. Tire rotation and oil change took one and a half hour. Seemed excessive. Signed papers for work service,but did not get copy, other than oil change and tire rotation. More

Took longer than expected, but Brought in my 2016 Colorado to have Tonneau cover installed. Was scheduled to take three hours. FOUR hours later, I was sent home via shuttle. A pa Brought in my 2016 Colorado to have Tonneau cover installed. Was scheduled to take three hours. FOUR hours later, I was sent home via shuttle. A part was damaged and they would have a new one later in the day. The three hour job turned into an overnight deal. Apparently, the person working on my vehicle doesn't normally work on those things. He was a "Heavy Duty" tech. My only complaint is that they should have noticed the damaged part early on and taken action then. Just the one glitch..otherwise fine. My service tech was most accommodating and kind. Also, Bob--the shuttle driver was great! More

Great Customer Service Our thanks to Steve Bullock & Matt Morzella for the help in getting our Impala serviced. WE had a last minute family issue that forced us to change o Our thanks to Steve Bullock & Matt Morzella for the help in getting our Impala serviced. WE had a last minute family issue that forced us to change our schedule of servicing our Impala. I called Steve & Matt after hours and they responded to my situation within minutes,'They made provisions for a loaner vehicle so we could take care of our family issues & we were still able to get our Impala serviced. This is above and beyond in the realm of customer service. It is indeed a rare commodity in today's society. This separates Sands from other dealerships in the way they treat their customers. Thank you again, Steve & Matt. More