Sands Chevrolet - Surprise

New to area-great customer service and great service We were very happy with the service and customer care we received and so far all of our service has lived up to our expectations. We have been travel We were very happy with the service and customer care we received and so far all of our service has lived up to our expectations. We have been traveling the country in our motorhome and have taken our Silverado to several different dealers, some not as good at Sands. We believe we have found our Chevy Dealer for the rest of our ownership of our Silverado. More

Typical Victor Service Victor has a way of making you feel welcome and appreciated. I actually enjoy coming by for the service of my vehicle. Victor makes a difference! Victor has a way of making you feel welcome and appreciated. I actually enjoy coming by for the service of my vehicle. Victor makes a difference! More

Very good experience! I am very pleased with the service Tyler gave us. He was very helpful and patient. Car buying is one of my least favorite things to do, but everyone a I am very pleased with the service Tyler gave us. He was very helpful and patient. Car buying is one of my least favorite things to do, but everyone at Sands were pleasant and helpful. I love my new car! More

Did not live up to their reviews and advertizing. I went to Sand's because they had the vehicle I was looking for and I was impress with the reviews I found online. The discount price was very miss l I went to Sand's because they had the vehicle I was looking for and I was impress with the reviews I found online. The discount price was very miss leading because they add back most of this discount in what they call their "reconditioning" fee at the "tune" of almost 3000 dollars. As I was planning on some traveling, I had the local Toyota dealer do a service inspection and they found several major items that I would of assumed, would of been taken care of in the reconditioning process. I will say Tony and Tom in the sales dept. were very willing to listen to my concerns and had me bring the car back and they took care of several of the items at no charge. At the time of this review, Chris Griffith, assistant sales manager and the Service Manage (lost his name) and Josh Leader, Internet Sales Manager did not have the courtesy to acknowledge my emails and letters addressing my concerns. I did get a response the Internet Sales Manager, Josh after he receive this review explaining the situation from his point of view. He claims the vehicle was sold "as is" and I have the documentation saying otherwise. He did authorize some 260 dollars of work on my return visit. I would not do business with Sand's in the future. More

Great Robert was honest with what I asked unlike a few others i have dealt with. the service was as stated. It was as it should be all the time. Robert was honest with what I asked unlike a few others i have dealt with. the service was as stated. It was as it should be all the time. More

Oil change and tire rotation Always look forward to bringing my Equinox in to Matt to have serviced. Matt takes good care of me and always makes sure I get a clean vehicle back wh Always look forward to bringing my Equinox in to Matt to have serviced. Matt takes good care of me and always makes sure I get a clean vehicle back when they are done. Thank you Matt More

came out the dealership without any questions & happy Very helpful, explained everything in full deatails. Gave us different options, very nice & easy to work with. I was comfortable to ask questions, ver Very helpful, explained everything in full deatails. Gave us different options, very nice & easy to work with. I was comfortable to ask questions, very friendly. More

Great Service I've been lucky to have Jacob Friedberg as my service consultant. He is always there for me and makes me feel like a friend rather than just a custome I've been lucky to have Jacob Friedberg as my service consultant. He is always there for me and makes me feel like a friend rather than just a customer. More

Evaluate electrical problem Best service that I have received from Sands Chevrolet in all the years I have visited Sands. Marc is a real asset to your organization from a custome Best service that I have received from Sands Chevrolet in all the years I have visited Sands. Marc is a real asset to your organization from a customer's perspective. More

I had a very good experience at your dealership I had a very good experience at Sands Chevrolet of Surprise. The problem with my car was fixed in a timely and courteous manner. I was given a very I had a very good experience at Sands Chevrolet of Surprise. The problem with my car was fixed in a timely and courteous manner. I was given a very nice car as a loaner. I even got a free car wash! Thank you Ken Ashby and Sands Chevrolet. More