Sands Chevrolet - Surprise

Can't go wrong when you have the right person helping you. What I mean is that I have Jake Friedberg as my service representative and he always listen to what I have to say and then always keeps me updated on What I mean is that I have Jake Friedberg as my service representative and he always listen to what I have to say and then always keeps me updated on the things that I should be taking care of. A few times I have brought my truck in unexpectedly for what I thought was a big problem and Jake has always calmed me down and he would walk me through some steps to fix my problems or let me know that everything is ok. Thank you Jake, I tell all my friends that Jake is the one to see as he knows what to do to help serve you. More

First Oil Change and lube Henry is always friendly and helpful. He will take care of all of my needs, not just the tasks that dealers' service department normally do. Thanks. Henry is always friendly and helpful. He will take care of all of my needs, not just the tasks that dealers' service department normally do. Thanks. Gordon More

Outstanding. Customer service is great. Matt M. was great to work with. that's why we deal with Sands. Only downside is that we were promised that our vehicle would be ready at 4:00 p.m. a Matt M. was great to work with. that's why we deal with Sands. Only downside is that we were promised that our vehicle would be ready at 4:00 p.m. and it was not. Caused us another trip and almost missed our appointment that afternoon. Body shop was also great. More

Entire service experience was outstanding Henry Smith (Sands service writer) took care of me from when I parked in the service line till the completion of work and my driving away. Henry Smith (Sands service writer) took care of me from when I parked in the service line till the completion of work and my driving away. More

Good value. Too long of wait A good experience this time. No pushy add-on to an oil change and no salesman pushing new car. 2 hours for an oil change seems excessive. A good experience this time. No pushy add-on to an oil change and no salesman pushing new car. 2 hours for an oil change seems excessive. More

My service experience was great. I brought my 2003 Silverado 2500 in for an oil leak and transmission problem. Jean Jajou was friendly and very informative during my entire service ex I brought my 2003 Silverado 2500 in for an oil leak and transmission problem. Jean Jajou was friendly and very informative during my entire service experience. I had several service jobs done to my truck and they were completed within a shorter time than expected. The service was great. More

my experience with Sands Chevrolet was absolutely great. I will definitely return to Sands Chevrolet for any of my Tahoe service. They truly know what excellent customer service is all about. A great exper I will definitely return to Sands Chevrolet for any of my Tahoe service. They truly know what excellent customer service is all about. A great experience!!! More

tinted windows Very upset how the damage was not brought to my attention like it was being hid from me and how it was no big deal and there was no talk about making Very upset how the damage was not brought to my attention like it was being hid from me and how it was no big deal and there was no talk about making up for it just fixing the damage it was very inconvenient for me had to what four hours for glass to be done then having to bring back for tint and waiting more hours for that most upsetting experience ever had makes me feel i don't want to come back More

Brake problem Ken and his team diagnosed my problem down to a few variables off which after competing the work, my truck is now back in to get the final variable re Ken and his team diagnosed my problem down to a few variables off which after competing the work, my truck is now back in to get the final variable replaced. Hit and miss, but they were on it! Very much appreciative of his efforts. More

The tops Purchased a used car from Sands. Had some issues within a couple of days but Sands handled towing and repairs and everything in between with absolute Purchased a used car from Sands. Had some issues within a couple of days but Sands handled towing and repairs and everything in between with absolute commitment to service, beyond the call.. Could not have expected more. These guys are the tops. More