Sands Chevrolet - Surprise

Service Everyone was nice! Listened! Fast service! I bought my car here and have been happy with there customer seevice ever since! Anyone i delt with has bee Everyone was nice! Listened! Fast service! I bought my car here and have been happy with there customer seevice ever since! Anyone i delt with has been great More

Great experience. Friendly and on top of things I came in without an appointment and straight out of the car Ken was there and ready to roll. He was dressed sharply and willing to help. He told me m I came in without an appointment and straight out of the car Ken was there and ready to roll. He was dressed sharply and willing to help. He told me my appointment may take longer than usual due to the fact I didn't have an appointment, but assured me my car would still be taken care of in the same business day. A couple hours later ken personally took me on a test drive to ensure that the issue was not there anymore and then sent me on my way. Will definitely return to this service center in the future. Great job. More

Oil Change Ken was great. My oil was changed in an efficient matter and returned very clean. The service department in whole was a very professional atmosphere. Ken was great. My oil was changed in an efficient matter and returned very clean. The service department in whole was a very professional atmosphere. More

Review of service visit. Tom, the service rep, was knowledgeable and helpful. He explain things clearly. The visit was very Timely. The car wash is nice too. The Waiting areas Tom, the service rep, was knowledgeable and helpful. He explain things clearly. The visit was very Timely. The car wash is nice too. The Waiting areas are comfortable. More

2013 Chevy Volt window regulator repair Jean got my car into service quickly. It was a Saturday morning and because my extended warranty company is closed on the weekends she could not get Jean got my car into service quickly. It was a Saturday morning and because my extended warranty company is closed on the weekends she could not get approval until Monday. No problem, Jean got me into a loaner vehicle (nice new Chevy Impala). My Volt went in on Saturday morning, Jean got approval for warranty work on Monday, I got the car back mid Tuesday, and drove a nice new Impala in the interim. Not only was the window regulator repaired, but the service tech found that the rear suspension bushings needed replaced and I think the entire rear suspension was replaced, also under warranty. Jean also recommended that I have scheduled maintenance done such as coolant flush and transmission fluid flush. I paid out of pocket for those two services, but she worked on the price a little. Sands also did a free oil change, free tire rotation, and washed the car. Additionally, Jean had a sales person help me figure out the bluetooth issue I was having. All around a great experience. Probably over $2000 worth of maintenance and repair was done and I paid $100 deductible for warranty work and nearly $300 for the needed scheduled maintenance, for a total of just under $400. Thx Sands, I'll recommend your service dept to others in the future. More

Fast and courteous service. Always a pleasant experience when I have my Chevy Express serviced here. I live in IL but wait till I visit my daughter in Surprise to have it service Always a pleasant experience when I have my Chevy Express serviced here. I live in IL but wait till I visit my daughter in Surprise to have it serviced. More

Excellent Service Had an appointment for an oil change and transmission flush Jake,my service tech handled me with excellent care and on time. I was out of there in no Had an appointment for an oil change and transmission flush Jake,my service tech handled me with excellent care and on time. I was out of there in no time including a car wash. In all the years that I have been going there I have never had a complaint. Thanks Sands. More

Excellent Customer Service Had an issue with front brakes, spoke with Bryan he asked me to bring in the vehicle and he handled with great professionalism and customer service. Had an issue with front brakes, spoke with Bryan he asked me to bring in the vehicle and he handled with great professionalism and customer service. More

Routine Service Service was promt. Appointment was 7:00 AM and was greeted at 7 sharp. This was the first service on a new vehicle purchased out of state. I was treat Service was promt. Appointment was 7:00 AM and was greeted at 7 sharp. This was the first service on a new vehicle purchased out of state. I was treated as if I were their best customer. Oil filter change as well as a couple additional minor items. We were in and out in an hour and 20 mins. I would recommend this dealership to anyone seeking service. More

Great. Tom was courteous and efficient. I couldn't ask for more. Always appreciate the free car washes. It was an all-around very satisfactory experience. Tom was courteous and efficient. I couldn't ask for more. Always appreciate the free car washes. It was an all-around very satisfactory experience. More