
Sands Chevrolet - Surprise
Surprise, AZ
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Outstanding Sales Team! David from sales was amazing, like always. He literally bent over backwards for me to make my buying experience a great one. He answered all of my que David from sales was amazing, like always. He literally bent over backwards for me to make my buying experience a great one. He answered all of my questions, and went out of the way to get me into the specific vehicle I wanted without trying to upsell me. Will in financing was outstanding too. He gave me all of the information, without pressure, to allow me to make an informed decision. This is the ninth vehicle I purchased from Sands Chevrolet, and will certainly not be my last. There is a reason why I keep coming back! More
Excellent service experience! Jean was a pleasure to deal with during my recent service visit to have my water pump replaced and some other routine maintenance. My vehicle was read Jean was a pleasure to deal with during my recent service visit to have my water pump replaced and some other routine maintenance. My vehicle was ready sooner than I expected. I look forward to dealing with Jean again in the future. More
Amazing Sands...has supreme...customer service all service advisors are polite friendly and very helpful. I am proud to be apart of the Sands family.....simpl Sands...has supreme...customer service all service advisors are polite friendly and very helpful. I am proud to be apart of the Sands family.....simply AMAZING! More
Karo did a great job! Karo went above and beyond with the time he was given and kept me up to date with the whole process. Thank you Sand's Chevrolet for another great expe Karo went above and beyond with the time he was given and kept me up to date with the whole process. Thank you Sand's Chevrolet for another great experience! More
Items missing from car after detailing Victor was amazing and very helpful. We are very satisfied with his help and quality of the work. He was friendly and knowledgeable. The reason for th Victor was amazing and very helpful. We are very satisfied with his help and quality of the work. He was friendly and knowledgeable. The reason for the poor review is because after our cars got detailed we got items missing, 3 baseball caps, 1 subwoofer and they empty my glove department with personal information and now they are gone...! I hope they find out items or I will never go back to the dealership ever again! It’s very upsetting, cause we thought we could trust the dealership where we purchased our vehicles. More
overall, disappointed First, the service wasn't completed when we were supposed to pick up our car after purchasing it. It was "done" the next day which was a Wednesday. Be First, the service wasn't completed when we were supposed to pick up our car after purchasing it. It was "done" the next day which was a Wednesday. Because the dealership is all the way across town, we were not able to rearrange our schedules to come get it until Saturday. 3 extra days to make sure it was ready for us. Come Saturday, we pick up and the windshield still wasn't fixed. Sales told us not to worry, they would write an IOU and the glass people would call to schedule and come right to us... This didn't happen, so we called. We were told we must bring the vehicle to them because they needed the IOU paper that sales had given us. Why isn't it in the system??? So, reluctantly, we bring it out to have the windshield fixed. We pick it up from being "fixed" and there are still 4 large chips that are spidering out. This is unacceptable. We called to have it fixed, we will see if we have to waste our gas to drive all the way across town again due to the poor quality from the first try at fixing the windshield. This has, by far, been the worst service I have ever had with purchasing and fixing a car. Sales and service need to communicate with each other!!!! More
Jean Jajou is amazing ! Jean is the best Service Advisor I have ever worked with at any dealership.that takes in a lot of years and service centers on the west coast. Jean is the best Service Advisor I have ever worked with at any dealership.that takes in a lot of years and service centers on the west coast. More
Great staff Very professional and understanding. No pressure Took time to make sure I got the corr vehicle to fit my needs and helped with the financing Very professional and understanding. No pressure Took time to make sure I got the corr vehicle to fit my needs and helped with the financing More
Jason Wiler Jason did a great job of finding us a car that we could afford and worked very hard to get us a price we could work with Jason did a great job of finding us a car that we could afford and worked very hard to get us a price we could work with More
2018 Chevy Cruze Hatchback Jason was amazing. He had everything ready to go after we knew which car we were going to purchase. The manager was very polite and helpful. The finan Jason was amazing. He had everything ready to go after we knew which car we were going to purchase. The manager was very polite and helpful. The finance office was quick. Over all it was the easiest car buying experience I have ever had ! More