
Sands Chevrolet - Surprise
Surprise, AZ
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Happy with both staff and service Dropped off my Chevrolet Malibu for the recalls. The staff was very professional and friendly. On top of the recall the oil change was included. My c Dropped off my Chevrolet Malibu for the recalls. The staff was very professional and friendly. On top of the recall the oil change was included. My car was due for a tire rotation and ended up needed an alignment also. When my car was done Ken called me to let me it was ready. When I picked it up it looked beautiful because the also washed it. I was very satisfied with the way I was treated and recommend this dealership. More
Great Service I was at the dealership for an oil change and a cabin air filter. It only took an hour and I was quickly on my way. Definitely worth the drive from No I was at the dealership for an oil change and a cabin air filter. It only took an hour and I was quickly on my way. Definitely worth the drive from North Phoenix. Tom was uber professional and answered all my questions. More
Beyond expectations On our way down here from Michigan and found out that we had fuel leaking from our gas tank. I called Sands and set up a service appointment with Jea On our way down here from Michigan and found out that we had fuel leaking from our gas tank. I called Sands and set up a service appointment with Jean. They did a through evaluation of the vehicle and got it back to me in two days. Drives like a dream now. More
Great service as usual! Bryan is always down to earth and is very good at what he does. Under promise and over deliver. Thanks. Two young guys have good people skills. Bryan is always down to earth and is very good at what he does. Under promise and over deliver. Thanks. Two young guys have good people skills. More
Service department at Sands Chevrolet We went to Sands for our regular Lube, Oil and Filter and Rotate tires. Ken took care of everything and kept us up to date on the service. Got u We went to Sands for our regular Lube, Oil and Filter and Rotate tires. Ken took care of everything and kept us up to date on the service. Got us a ride home, and back to pick the car up. I had a little problem when I left my purse in the Uber car and went into a panic.... Ken, Heather and Michael all assured me they would take care of it and made me feel like they were really working for me.. As it turned out , I got my purse back in tact and I couldn't thank them enough for everything they did for me. They are a fantastic bunch of people working there, and you know they really care about their customers. THEY ARE THE BEST. Marj Amsler More
Great experience! The salesman and all the associates were very friendly and helpful. I appreciate their working with me to value my trade in at a very fair price! The salesman and all the associates were very friendly and helpful. I appreciate their working with me to value my trade in at a very fair price! More
Excellent Ken at surprise Chevrolet was very helpful and understanding. My service on October 17th was a very pleasant experience. Everyone on site showed patie Ken at surprise Chevrolet was very helpful and understanding. My service on October 17th was a very pleasant experience. Everyone on site showed patience and welcoming not only towards me but towards my 16 month son. Everyone on staff is friendly and extremely helpful! Thank you to everyone and especially to ken. More
Service know how I had to drop off my new car for service and Tom Kaskas in service gave me a daily update on my car with answers to my questions and was always profes I had to drop off my new car for service and Tom Kaskas in service gave me a daily update on my car with answers to my questions and was always professional and kind. i have always had no problems with the service dept at Sands and Thank you Tom for being top notch! More
Annual service Service work was done in a good time, but the steering wheel was not centered properly as requested. It was was a few degrees off to the left and wh Service work was done in a good time, but the steering wheel was not centered properly as requested. It was was a few degrees off to the left and when centered, the car would steer to the right. When driving home, I could tell id was the same as before. When driving the next day, my son confirmed that it was the same as before the centering was supposed to have done. More
7K Oil Change I scheduled my appointment with Justin Gray for early AM on Saturday. Everyone was courteous & very attentive. My Vette was hand washed & it was well I scheduled my appointment with Justin Gray for early AM on Saturday. Everyone was courteous & very attentive. My Vette was hand washed & it was well worth the wait. The sales staff is always friendly & I never tire of their company. More