
Sands Chevrolet - Surprise
Surprise, AZ
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Thumbs up!! Great service as always with ken! Kept me informed of status on car. Received rides to and from delearship without any issues. Car fixed - thank you Great service as always with ken! Kept me informed of status on car. Received rides to and from delearship without any issues. Car fixed - thank you! More
Was good except the complimentary car wash When you get your car complimentary car wash, I would think that you would wash the wheels and tires,too. Not a big deal....but if your going to offer When you get your car complimentary car wash, I would think that you would wash the wheels and tires,too. Not a big deal....but if your going to offer a wash job,do the whole thing More
Sat for 3 hrs to get diagnostics Karol was the service rep. Stopped by several times to tell he should have it soon. In the meantime he kept trying to pressure me into repairing cos Karol was the service rep. Stopped by several times to tell he should have it soon. In the meantime he kept trying to pressure me into repairing costly items that I was aware of but explained to him twice that I just moved here from Michigan and could not do it right now. It wasn't until I had to raise my voice and tell him stop trying to press me. He said he wasn't trying to but letting me know. I told him that I had already answered him Twice! I came here because it was recommended by a friend who also has a Corvette but apparently he hasn't had to have anything but a oil change and tires and hasn't been exposed to this type of forced to. Is your service center staff on commission? The next day I noticed a nice gouge in my passenger side rocker panel just in front of the rear wheel. I know where every mark is on my car. I noticed this from 20 feet away! Someone called me in guise of a survey but ended up about your trade program. He told me to call Karo to have him look at it. I live 22 miles away in heaven traffic and I'm supposed to come down only to be told there is nothing he can do? All I had done is replace front directional signals. More
No wash and pricey Robert was nice but they did not wash my car. I requested them not to last time but not this time. I was hoping they would since I forgot my coupon Robert was nice but they did not wash my car. I requested them not to last time but not this time. I was hoping they would since I forgot my coupon and no one even offered me one to replace it. That would have been nice. 55 bucks for an oik change is a bit high. More
Great Help me find a truck. Newer model, less miles and bigger for my family. Very satisfied with the staff and service. Can’t wait to get another. Help me find a truck. Newer model, less miles and bigger for my family. Very satisfied with the staff and service. Can’t wait to get another. More
Love this dealership My experience for the service department and everybody that I came cross or nice polite very kind helpful I appreciated it and felt welcome good exper My experience for the service department and everybody that I came cross or nice polite very kind helpful I appreciated it and felt welcome good experience More
All A++++++ Not a lot of negotiations everything right up front which we loved everything that was said was done.Karam was very knowledgeable and very helpful in Not a lot of negotiations everything right up front which we loved everything that was said was done.Karam was very knowledgeable and very helpful in pointing out all features More
picked up extra key and owners Manuel Always a good experience. Everyone is always kind and friendly. All questions are always answered. A pleasant environment. Thanks Victor for all of yo Always a good experience. Everyone is always kind and friendly. All questions are always answered. A pleasant environment. Thanks Victor for all of your help in finding our dash cover for our car. More
Upfront and honest sale without pressure I had a great time working with Jason, from the start on the web all the way to closing. He was very upfront and worked with me to ensure that I got t I had a great time working with Jason, from the start on the web all the way to closing. He was very upfront and worked with me to ensure that I got the most Truck for my dollar, and I left very happy. More
Excellent service My experience buying a vehicle from Sands was both enjoyable, and stress free. The sales, and service departments went beyond my expectations to pleas My experience buying a vehicle from Sands was both enjoyable, and stress free. The sales, and service departments went beyond my expectations to please me. I definitely will do business with Sands again! More