Sands Chevrolet - Surprise

Excellent customer service. Friendly people you would work with. Excellent customer service and great communication. When you go visit the service department ask for Tom and Mich Friendly people you would work with. Excellent customer service and great communication. When you go visit the service department ask for Tom and Michael there are very knowledgeable about the products and gives great advice and customer service, Thank you for taking care of us! More

Basic services take too long I was in for an oil change and tire rotation. I had an appointment but yet it took just over two hours to complete. I suspect an appointment does not I was in for an oil change and tire rotation. I had an appointment but yet it took just over two hours to complete. I suspect an appointment does not mean your car will be worked on at that time. My customer service guy Robert was great and kept me informed. The quality of the work is great. I just believe services like oil change and tire rotations could be completed in a short amount of time. More

Always a pleasure to have my car service at ur facility It's always a good service everytime I visit the service's department. Everyone is very helpful when asking questions and getting the right answer fro It's always a good service everytime I visit the service's department. Everyone is very helpful when asking questions and getting the right answer from them. More

Great job LaDarl LaDarl was very personable! He was great from start to finish. LaDarl was helpful and professional. I enjoyed working with him; he got us a great deal LaDarl was very personable! He was great from start to finish. LaDarl was helpful and professional. I enjoyed working with him; he got us a great deal on a great car! Looking forward to working with him in the future-- I would recommend him to anyone! More

Kept me up to date My Service Advisor, Ken Ashby was very helpful. My issue was complex and expensive. Ken called me regularly to keep me informed. His estimates for rep My Service Advisor, Ken Ashby was very helpful. My issue was complex and expensive. Ken called me regularly to keep me informed. His estimates for repairs came out exactly as expected. Estimated time to resolve all issues took longer than expected so Ken arranged for a free loaner vehicle. All my expectations for service we're exceeded by Ken, the technicians and Sand Chevrolet. More

Unexpected new car Caleb worked really hard to get me into a new vehicle. He was very nice and understood my needs! He even interacted with my 10 yr old and made him fee Caleb worked really hard to get me into a new vehicle. He was very nice and understood my needs! He even interacted with my 10 yr old and made him feel like he was involved in the decision! More

Customer service Sales person picked up the truck that they didn't have in the lot and delivered to the dealership near me. Great customer service place. Friendly envi Sales person picked up the truck that they didn't have in the lot and delivered to the dealership near me. Great customer service place. Friendly environment More

Great service No service on Sunday as advertised but that's ok we. Use your service when we need some!thanks for being there & your prompt attention!! No service on Sunday as advertised but that's ok we. Use your service when we need some!thanks for being there & your prompt attention!! More

Great The service man was there right away , was courteous, knowledgeable, kept me informed and could not have done anymore to make my service a[appointment The service man was there right away , was courteous, knowledgeable, kept me informed and could not have done anymore to make my service a[appointment pleasurable. Thank you More

Computer issues This is our second time in with the same problem and it appeared I would be sent home without remediating it yet again. Got fixed This is our second time in with the same problem and it appeared I would be sent home without remediating it yet again. Got fixed More