Sands Chevrolet - Surprise

Prompt and excellent service I am always treated with such appreciation and they are prompt and provide excellent service. Jake is wonderful. I would recommend this dealership to I am always treated with such appreciation and they are prompt and provide excellent service. Jake is wonderful. I would recommend this dealership to all of my friends and family. More

Disappointed I came to you to have my vehicle serviced, oil change, brake flush and transmission flush. I always check to make sure my vehicle was serviced correct I came to you to have my vehicle serviced, oil change, brake flush and transmission flush. I always check to make sure my vehicle was serviced correctly before leaving the service center! Upon my personal inspection the engine oil was over filled and the break fluid was never flush, but instead added brake fluid to make it look like it was done. Then charged me for It. The service department did a very poor job and lost my trust. I have 3 Chevy Vehicals I take to you guys and I will no longer be useing you to service my vehicals. I did bring this up to the service department and this was corrected. They respected me and fixed the issues. Needless to say but I’m still disappointed because it’s not my job to check to make sure my vehicals are serviced correctly that’s why I take it to You. I wounded how many people have been screwed by your service department and don’t even know it! More

Alignment I took my 2014 Cruze in because the alignment extremely off. They fixed the alignment the same day. We took my car home and noticed it was still havin I took my 2014 Cruze in because the alignment extremely off. They fixed the alignment the same day. We took my car home and noticed it was still having issues. I was initially upset the issue wasn't 100% solved in the first place. That is the reason for 4 stars. We took my car back in today and explained the issue was not resolved. It was explained to us that the issue I had with the steering alignment (not the official verbiage) was not common. They fixed the issue free of charge the second time. I appreciate the hard work of this service team and their great customer service. I will certainly return to this location for future service needs. More

Customer Service Issue solved Went in to resolve a complaint and issue I had at the Glendale location, dealt directly with Chad the GM, Josh and Vinny. They turn my experience to Went in to resolve a complaint and issue I had at the Glendale location, dealt directly with Chad the GM, Josh and Vinny. They turn my experience to a much more positive one, made everything quick and easy, and what I was told was done. They Made sure I was informed of everything. The price of the vehicle it was a little high but at the end of the day all my needs were met. And requests were satisfied. More

Great service My experience was the great one. I was allowed to shop for a leave on my own terms was never rushed and they made me feel welcome My experience was the great one. I was allowed to shop for a leave on my own terms was never rushed and they made me feel welcome More

A good time at Sands The entire staff is extremely friendly. Sales personnel is well informed on all of the computer items in the vehicle. Very satisfied with purchase o The entire staff is extremely friendly. Sales personnel is well informed on all of the computer items in the vehicle. Very satisfied with purchase outcome. More

Great people GREAT GREAT dealership! They work with you very well for what you are looking for. They really look out for the buyer and you can't say that about a l GREAT GREAT dealership! They work with you very well for what you are looking for. They really look out for the buyer and you can't say that about a lot of dealerships! If you're in the market for a car definitely check this place out. You will not be disappointed l. More

Jean in service did a great job Jean and mechanics all did a great job getting my car fixed gave me a loaner car for free, kept me informed on what was going on Jean and mechanics all did a great job getting my car fixed gave me a loaner car for free, kept me informed on what was going on More

Warranty repair Warranty covered repair. Ken set me up with a rental car which Sands took care of. Very good to customers. Work completely in timely manner. Warranty covered repair. Ken set me up with a rental car which Sands took care of. Very good to customers. Work completely in timely manner. More

Service Brought my truck in for AC service and a recall notice. The work was done in a timely manner at a fair price. Thank you Brought my truck in for AC service and a recall notice. The work was done in a timely manner at a fair price. Thank you More