Sands Chevrolet - Surprise - Service Center

Oil Change Victor was as warm as ever with his polite welcome to me at 6:30 in the morning. He always greets me with a smile and eagerness to take care of my ne Victor was as warm as ever with his polite welcome to me at 6:30 in the morning. He always greets me with a smile and eagerness to take care of my needs. More

General.maintenance and replaced the ignition switch . Jean was very helpful and made sure our vehicle needs were taken care of ASAP :) we always appreciate the great customer service we receive at Sands Jean was very helpful and made sure our vehicle needs were taken care of ASAP :) we always appreciate the great customer service we receive at Sands Chevrolet!! More

Excellent Service! Perfect Service, Professional, Prompt, and made me feel very welcome and that I mattered. Thank you! Don't change anything, very refreshing visit Perfect Service, Professional, Prompt, and made me feel very welcome and that I mattered. Thank you! Don't change anything, very refreshing visit in today's world. More

Battery Service My battery was replaced under warranty a month ago. I noticed that the negative terminal was beginning to have deposits forming. I thought the battery My battery was replaced under warranty a month ago. I noticed that the negative terminal was beginning to have deposits forming. I thought the battery was defective with a leak at the terminal. I asked why the terminal was beginning to have the deposit after only one month. This never happen on my cars in the past unless the battery was failing. Matt Morzella arranged to have the terminal inspected and cleaned adding protective washers to the terminals. More

Service claim under warranty Had issues with our Yukon Denali that required some updates. As always, our service representative Ken Ashby is very professional and handles our need Had issues with our Yukon Denali that required some updates. As always, our service representative Ken Ashby is very professional and handles our needs quickly and effectively. His technicians are very helpful, considerate and knowledgeable about the vehicles they work on. Would recommend to anyone. More

Warranty Work Courteous, informative, helpful. One of two oil changes included with car. Reminded me of a recall on air bags which was corrected during this vis Courteous, informative, helpful. One of two oil changes included with car. Reminded me of a recall on air bags which was corrected during this visit. More

Excellent Service I was on time for my appointment and they were ready, Henry Smith wrote my order and told me it would take approximately an hour. It took just over a I was on time for my appointment and they were ready, Henry Smith wrote my order and told me it would take approximately an hour. It took just over an hour to change the oil and filter plus checking other fluids, Plus they washed the car! Being a former teacher who rarely gave out A's would give their service dept. an A. More

helpful Both Blairand Ken in service were very helpful. Still having issues with my vehicle but hopefully it will berresolved soon. Love my new 2017 Malibu. Both Blairand Ken in service were very helpful. Still having issues with my vehicle but hopefully it will berresolved soon. Love my new 2017 Malibu. More

Another Great Experience All I can say is "another great experience". I find it hard to be excited about getting your vehicle serviced/worked on but at Sands they make it a ve All I can say is "another great experience". I find it hard to be excited about getting your vehicle serviced/worked on but at Sands they make it a very pleasurable experience. From the time you arrive till you are out the door. More companies should look at the Sands business model for customer service because it is a winner. Every company needs to have a face that a customer can relate to and in my case it is Jean Jajou, which is a fantastic ambassador for Sands Chevrolet.. More

Always an amazing experience Karl in the service department was phenomenal. My car had a warranty issue and he took care of everything. Thank you so much! You all are great! Karl in the service department was phenomenal. My car had a warranty issue and he took care of everything. Thank you so much! You all are great! More