Sands Chevrolet - Surprise - Service Center

Great Service Henry Smith is my service person. He always goes above and beyond what is expected, and always treats you issue as if it was his own. Henry Smith is my service person. He always goes above and beyond what is expected, and always treats you issue as if it was his own. More

Excellent service Dept Ken was extremely helpful. Service was going to take longer than anticipated so he arranged a driver to take us home and pick us up when service was Ken was extremely helpful. Service was going to take longer than anticipated so he arranged a driver to take us home and pick us up when service was completed. He was also extremely helpful in getting the driver seat moved back to comfort. More

Very good service Jake is my service guy, he is the best there so i recommend him as the person to use, oil change is the cheapest around Jake is my service guy, he is the best there so i recommend him as the person to use, oil change is the cheapest around More

Friendly, professional and caring. The best chevy dealer in the west valley for sure. Always a good experience. Robert worked quickly and efficiently, the wait time was a little longer The best chevy dealer in the west valley for sure. Always a good experience. Robert worked quickly and efficiently, the wait time was a little longer than expected but great service isn't always the fastest. More

Extremely happy with the work performed and service recieved I always get a pit in my stomach anytime I have to take my car in for servicing because I am worried about being charged for work that is not needed o I always get a pit in my stomach anytime I have to take my car in for servicing because I am worried about being charged for work that is not needed or being over charged for service. My vehicle is older and needed a lot of work. I also knew I would be paying allot for this visit, which I did. However, Henry explained everything that was needed and prioritized the most critical items. I felt a great amount of trust and honesty from Henry. The difference in my vehicle's performance was immediately noticed when I drove it off the lot. I have been coming to this service department for over 7 years and will continue until my car can no longer pass emissions. More

Jean Jajou was very professional, I HAD MY PICKUP IN FOR SERVICE AND A RECALL, EVERYTHING WAS TAKEN CARE OF IN A VERY PROFESSIONAL WAY. I WOULD LIKE TO EXPRESS MY APPRECIATION FOR I HAD MY PICKUP IN FOR SERVICE AND A RECALL, EVERYTHING WAS TAKEN CARE OF IN A VERY PROFESSIONAL WAY. I WOULD LIKE TO EXPRESS MY APPRECIATION FOR THE FOLKS WHO WASH THE VEHICLES. I HAD JUST COME IN FROM A ROAD TRIP AND MY TRUCK WAS A REAL MESS. IT LOOKED ABSOLUTELY BEAUTIFUL WHEN I PICKED IT UP. I HAVE HAD MY TRUCK WASHED AT OTHER DEALERSHIPS BUT I CANT SAY ANYTHING GOOD ABOUT THAT, BUT THIS ALONE WOULD ENCOURAGE ME TO COME BACK TO SANDS CHEVROLET, VERY NICE JOB AND THANK YOU VERY MUCH. More

Long wait My truck was in for an oil change which took about an hour and a half , then my customer service rep could not find my keys. They finally found my key My truck was in for an oil change which took about an hour and a half , then my customer service rep could not find my keys. They finally found my keys 30 minutes later. More

Charged for warranty work. Investigate any extra charges before you give approval. Once it's done, the money is gone wether it was needed or not. I will not go back. Investigate any extra charges before you give approval. Once it's done, the money is gone wether it was needed or not. I will not go back. More

Great service Wonderful employees, knowledgeable, kind and efficient! Would highly recommend this dealerships service department! Jean always remembers me and greet Wonderful employees, knowledgeable, kind and efficient! Would highly recommend this dealerships service department! Jean always remembers me and greets me with kindness and helpfulness! Thank you Jean! 😌 More

Rv Service This is the second year we've had Sands Chevrolet provide our yearly service to get our RV ready We love not having to go to Freightliner !!!!! We This is the second year we've had Sands Chevrolet provide our yearly service to get our RV ready We love not having to go to Freightliner !!!!! We're very happy with the advice and help given by Jean, and the experienced service by the technician More