Sands Chevrolet - Surprise - Service Center

Engine light on!!! I found out that I needed a new water pump and engine fuel pump along with some other repairs that had to be taken care of and Jean did a terrific job I found out that I needed a new water pump and engine fuel pump along with some other repairs that had to be taken care of and Jean did a terrific job in guiding me through all of the repairs (including getting a rental car). The car could have been washed a little better but it was OK. More

Using the latest tecnology ! Wow ! Got checked in in about 3 minutes for an oil change. Jake (my service writer) was using their newest technology....an IPad for checking custome Wow ! Got checked in in about 3 minutes for an oil change. Jake (my service writer) was using their newest technology....an IPad for checking customers in. Of coures that was just the start of an excellent visit to....in my opinion the best dealership in the country ! Thanks Sands Chevrolet Surprise ! More

I was asked to review my Experience Every time I have service done (oil change) at Sand's Chevrolet in Surprise, they seem to find a leak. Two of them in this case. The one, I can't rem Every time I have service done (oil change) at Sand's Chevrolet in Surprise, they seem to find a leak. Two of them in this case. The one, I can't remember what they said it was on the phone and do not see it on my paperwork. The other they said was an oil leak. On the phone they said, on a scale of 1 to 10, my oil leak was an 8. On the paperwork it says a 6 or 7. They made it seem that was bad and needed fixed now. If it was that bad, shouldn't there be some sort of evidence of a leak somewhere. There were no fresh drops of any kind, and have not been for months, on my driveway. Not since I had the transmission leak I knew about fixed. I even had 2 other people confirm there were no new drops on my driveway, before I picked the Avalanche up that night. They explained to me that it was a horizontal leak. Seriously? When the car is sitting, the leak still needs to drip down, gravity. Especially, if it is as bad as they are saying. They offered to put the Avalanche up on the lift and show me. That's fine. They can do that. But it still does not mean the leak was there before I took it in. If I see leaks now, they will fix them for free, because the leaks were NOT there before I took it in. More

Great! Great service. When vehicle could not be done when predicted they made sure they notified me asap. Kept me updated on progress of my vehicle. Great service. When vehicle could not be done when predicted they made sure they notified me asap. Kept me updated on progress of my vehicle. More

Thanks I recommend Sans Chevrolet Service Department. They've always been friendly and professional. Washing and getting a clean truck is a plus! Thanks Wil I recommend Sans Chevrolet Service Department. They've always been friendly and professional. Washing and getting a clean truck is a plus! Thanks William Cook More

oil change I trust this dealer, because in this dealer I buy my vehicles, and I trust this dealer for services in my vehicles, its the make and model very care. I trust this dealer, because in this dealer I buy my vehicles, and I trust this dealer for services in my vehicles, its the make and model very care. More

Excellent place to have service done at. Henry was my rep and was very personal and knowledgeable. He kept me in the loop during my whole visit. Thank you and keep up the great work. Henry was my rep and was very personal and knowledgeable. He kept me in the loop during my whole visit. Thank you and keep up the great work. More

Oil and tire rotating Jake the salesman is great with customer service and the service text always do a great job .! I never have problems put the service and work that's b Jake the salesman is great with customer service and the service text always do a great job .! I never have problems put the service and work that's being done. Thanks Bill Sienicki More

Service on my truck I was delighted that when I called about service for my 2010 truck I was given an appointment for the very next day. As it turns out, I needed several I was delighted that when I called about service for my 2010 truck I was given an appointment for the very next day. As it turns out, I needed several things taken care of and Ken called me to keep me updated daily. Just moved back to Arizona after being gone for a number of years and was familiar with Sands Chevrolet from before so that is why I called them. I was not disappointed with the service and care I was given. Will continue to use them for my vehicle. More

Service At Sands Chevrolet I was in and out within and hour and was very pleased with the service rep and service given. While I was there I talked with several sales reps and t I was in and out within and hour and was very pleased with the service rep and service given. While I was there I talked with several sales reps and they took the time to answer all my questions about the new Colorado truck. I am not capable at this time to buy one, but they took their time to explain it to me anyway. Mr David Gonzales is always available to me and I appreciate that. I also talked with Mr L. Washington who was very informative and found me a brochure to even take home. More