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Sands Chrysler Jeep Dodge RAM

Quakertown, PA

Overview
Employees
Reviews
Vehicles
4.7
1,477 Reviews
Part of the Sands Auto Group and serving our customers since 1926. For vehicle experience that's rooted in traditional family values, see us today!
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501 N West End Blvd

Quakertown, PA

18951

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Showing 1,477 reviews

May 30, 2025

For the second time, my Wrangler displayed a problem with a recall involving the clutch. I dropped off my Jeep around 7:45 am that morning and heard nothing all day. No updates. I texted the service dept. More

by patti
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Montero
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Sands Chrysler Jeep Dodge RAM responded

Hello Patti, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your recent experience with our Service Department regarding the level of customer care that you encountered when inquiring about the matter of recall repair in relation to the clutch of your vehicle. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

May 30, 2025

My husband went to Sands Chrysler for an oil change on our 2021 2500 Ram. While waiting, he looked over the new Ram trucks. He found the salesman he always talks to "Jim Mac" to see what was affordable fo More

by JulieM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim McBrearty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Sands Chrysler Jeep Dodge RAM responded

Hi Julie, Thank you so much for sharing your experience! We’re thrilled to hear that your visit with us, starting with a simple oil change, turned into such a positive and exciting moment for you and your husband. We're especially glad that Jim was able to help you find the perfect 2024 Ram 2500 that fits both your needs and your budget. Jim is a valued member of our team, and it's always wonderful to hear how his dedication and attentive service make a real difference for our customers. We'll be sure to pass along your kind words to him! Thank you again for your recommendation—it truly means a lot to us. We hope you enjoy every mile in your new Ram, and we look forward to welcoming you back in the future! Thank you, Dave Labar General Manager

May 30, 2025

Kenny in service went out of his way to help me in many different situations. Highly recommended. More

by wm762083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
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Jun 03, 2025 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Thank you for sharing your positive experience and five-star rating! We’re thrilled to hear that Kenny went above and beyond to assist you in various situations. He takes great pride in providing exceptional service, and your recommendation means the world to us. We look forward to serving you again in the future! Thank you, Dave Labar General Manager

May 29, 2025

Normally their service is great, but this last time it was terrible. It took them four days to get back to me then they never fix the problem and gave me an estimate. To repair stuff that they didn’t even More

by tim@tjsoutdoor.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lexi Montero
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Customer satisfaction is important to us, and we’re glad to read that our Service Team has previously delivered exceptional service. However, I’d appreciate the opportunity to speak with you about your most recent visit regarding the level of communication, the time taken to diagnose your vehicle, and the estimate you received. Please email me your preferred contact information so we can discuss this at your earliest convenience. Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

May 29, 2025

Sands Chrysler is a good dealership, very friendly service and excellent quality. I would recommend them to others.. More

by barno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Sands Chrysler Jeep Dodge RAM responded

Hi, Thank you so much for your kind words! We’re delighted to hear that you found our dealership friendly and our service and quality excellent. Your recommendation means a lot to us, and we truly appreciate you spreading the word. We look forward to serving you and others in the future! Thank you, Dave LaBar General Manager

May 29, 2025

I always have a great experience when dealing with this dealership. always a great experience More

by Kimmieanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Montero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Sands Chrysler Jeep Dodge RAM responded

Hi, Thank you for your continued support and kind words! We're thrilled to hear that you consistently have a great experience with us. Providing top-notch service every time is what we strive for, and it means so much to know we're meeting that standard for you. We truly appreciate your loyalty and look forward to serving you again soon! Thank you, Dave LaBar General Manager

May 29, 2025

Jimmy made everything very quick and easy over the phone. I was able to make a purchase and a trade in with no hassle ! More

by Wennertara
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim McBrearty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Sands Chrysler Jeep Dodge RAM responded

Hi Wennertara, Thank you for sharing your experience! We’re glad to hear that Jimmy made the process quick and easy for you over the phone. Making purchases and trade-ins hassle-free is what we aim for, and it’s great to know we delivered. We appreciate your business and hope you’re enjoying your new vehicle! Thank you, Dave LaBar General Manager

May 28, 2025

She made my service easy and made sure my questions were answered correctly ight away More

by andrewdevine.77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Montero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Sands Chrysler Jeep Dodge RAM responded

Hi Andrew, Thank you for your kind words and five-star rating! We're so glad to hear that your service experience was smooth and that your questions were answered promptly and accurately. Providing clear, helpful support is always a priority for us, and we’re happy to know she made your visit easy. We appreciate you choosing us and look forward to serving you again! Thank you, Dave LaBar General Manager

May 27, 2025

Brought the vehicle in for service and everything went well from start to finish. The service being performed was explained in good detail. More

by penguinvp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Thank you for sharing your experience with us! We’re glad to hear that everything went smoothly from start to finish during your recent service visit. It’s great to know our team clearly explained the work being performed—transparency and communication are very important to us, and we’re happy you felt informed and confident throughout the process. We appreciate your trust and look forward to assisting you with any future service needs! Thank you, Dave LaBar General Manager

May 27, 2025

Amy is great . always answering my questions in a timely manner. Karla is wonderful when picking up my vehicle. More

by Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karla Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Sands Chrysler Jeep Dodge RAM responded

Hi Roland, Thank you for your wonderful feedback! We're so pleased to hear that Amy has been consistently helpful and responsive to your questions—it’s great to know her dedication is making a positive impact. We’re also thrilled that Karla made your vehicle pick-up experience smooth and pleasant. Both Amy and Karla are valued members of our team, and we’ll be sure to share your kind words with them. We truly appreciate your continued trust in us and look forward to serving you again! Thank you, Dave LaBar General Manager

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