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Santa Cruz Toyota

Capitola, CA

4.0
139 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 139 reviews

January 06, 2019

Friendly professionals Friendly and knowledgeable staff make the wait for service a positive experience. The complimentary coffee and service shuttle are a bonus. I have e More

by MSWheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

Santa Cruz Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Toyota of Santa Cruz. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

September 17, 2018

Great service and no pressure sales Jim Davis, our salesperson was wonderful. Always friendly, professional and knowledgeable in his field of sales. I feel he really worked hard for me More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Davis
Sep 18, 2018 -

Santa Cruz Toyota responded

Thanks so much for choosing our dealership! We are pleased to hear that you were able to find what you were looking for. Regards, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

September 06, 2018

SATISFIED Great staff! Friendly workers when I went to get my maintenance. Isidro helped me and was very kind and friendly. Definitely recommend my friends to g More

by Jenn24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Aviles
Sep 06, 2018 -

Santa Cruz Toyota responded

Thank you for the excellent review! It is great to know that our staff was able to provide you with such a positive service experience. Please feel free to call or stop by if there is anything else we can do to help you! Regards, Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

August 29, 2018

Friendly and helpful staff! I just bought my second Toyota from Toyota of Santa Cruz and I couldn't be happier with my experience! Every interaction I've had with any employee wh More

by Jess789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Tom, Adam
Aug 30, 2018 -

Santa Cruz Toyota responded

Thank you for leaving us this great review, Jess. We are very happy to hear that we could provide you with a second car buying experience that was just as good as the first! Please come back and see us again in the future with anything else you might need. Take care! Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

August 27, 2018

Great Dealership Experience I will definitely recommend Toyota of Santa Cruz to friends and family members. I like the way they accommodate people, they have respect and support. More

by Ruel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay
Aug 28, 2018 -

Santa Cruz Toyota responded

Thank you for your feedback and recommendation. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

August 20, 2018

Best dealership experience I bring my Prius here, it's been running fine for thousands of miles. The sales team is excellent, low pressure, and makes excellent deals. They h More

by RayS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Skog, Adam Kirkpatrick
Aug 20, 2018 -

Santa Cruz Toyota responded

It was our pleasure to help you out, and we're so happy to hear that you're enjoying your Prius! Regards, Julie Frugoli | (831) 462-4200

July 22, 2018

Best Car Dealership Experience This dealership changed my life. I walked in with an extremely difficult situation, it took almost two months to resolve. Each individual I spoked too More

by flyfree89!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Jack in Sales, Dylan and Adam in Finance
Jul 22, 2018 -

Santa Cruz Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Regards, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

June 07, 2018

Excellent service My husband and I needed a bigger car for our growing family, and we were certainly taken care of. However what I really appreciate is that I never fel More

by Vballgirl25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Sullivan
Jun 08, 2018 -

Santa Cruz Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver here at Toyota of Santa Cruz. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

May 17, 2018

First time car buyer I appreciated that Chuck was up front with his best price which helped avoid tense or awkward negotiation. He answered our questions to the best of hi More

by cmcintire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Deegan
May 20, 2018 -

Santa Cruz Toyota responded

Congratulations on your new car! We will be sure to share your feedback with Chuck. We hope you to see you again here at Toyota of Santa Cruz for all of your sales and service needs! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

April 23, 2018

2018 RAV4 Great cars, I appreciate the low interest rate, and working with me to make sure I was 100% satisfied with my purchase. Tom made me feel like family, More

by Blackbeard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and MJ
Apr 26, 2018 -

Santa Cruz Toyota responded

Thank you for this excellent review. I am so happy to hear that Tom could make you feel like a part of the Toyota of Santa Cruz family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com