Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Cruz Toyota
Capitola, CA
139 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 139 reviews
April 16, 2018
Best Service Ever We love the people at Toyota of Santa Cruz. We've been bringing our cars there for over 20 years. Mark Roy and the rest of the team are amazing. Th We love the people at Toyota of Santa Cruz. We've been bringing our cars there for over 20 years. Mark Roy and the rest of the team are amazing. The people are what make it so great! Best Service EVER! More
by Kristin Beccaria
Employees Worked With
We have worked with all of them in the service dept. The whole team is fantastic!!!
April 16, 2018
4Runner The woman Kayla who test drove the car with me was very knowledgeable about the model. She made me feel good about the car and confident in what I was The woman Kayla who test drove the car with me was very knowledgeable about the model. She made me feel good about the car and confident in what I was buying. More
by Evy
Employees Worked With
Kayla
February 25, 2018
Great Customer Service Everyone is so nice. Although i miss the express service, the folks at Toyota of sc try to make the experience easy. The gentleman who helped me... Everyone is so nice. Although i miss the express service, the folks at Toyota of sc try to make the experience easy. The gentleman who helped me... Mike or Mark Roy was beyond nice. More
by carolt
Employees Worked With
Mike Roy
January 30, 2018
Best Dealer in Santa Cruz Friendly knowledgeable people that work as a team to make the customer feel truly taken care of. Beautiful facilities with comfortable places to meet Friendly knowledgeable people that work as a team to make the customer feel truly taken care of. Beautiful facilities with comfortable places to meet with salespeople or wait for service. More
by Gretchsurf
Employees Worked With
Jeff Winton, Jason Avila, Bob Weiser
January 28, 2018
First time new car buyer. I would like to say great job Toyota Santa Cruz! All aspects of the process in buying was great experience. I quoted three other dealers and Toyota Sa I would like to say great job Toyota Santa Cruz! All aspects of the process in buying was great experience. I quoted three other dealers and Toyota Santa Cruz was the only honest staff I encountered. More
by Dan23
Employees Worked With
Bob Wiser and Adam Kirkpatrick
January 08, 2018
Excellent sales experience with Toyota of Santa Cruz It was super easy to buy/trade a vehicle at Toyota of Santa Cruz. From the time that I walked in the door to the time I drove off the lot with my new It was super easy to buy/trade a vehicle at Toyota of Santa Cruz. From the time that I walked in the door to the time I drove off the lot with my new car was just under an hour. Salespeople were easy to deal with. Alex is a very professional salesperson and was a pleasure to work with. More
by Gino
Employees Worked With
Alex Silverman
December 07, 2017
Representatives were courteous, professional, very pleasant. Maintenance service done to my car was done in the best time frame. My car just felt like it ran much smoother after service was completed. Great cu Maintenance service done to my car was done in the best time frame. My car just felt like it ran much smoother after service was completed. Great customer service as well! More
by Acosta123
Employees Worked With
Isidro Aviles Trejo, Brian
October 02, 2017
Best dealership sales. They treated me respectfully and fairly. Answered directly. Expedited the process efficiently. I drove away in my new truck feeling like I had been he They treated me respectfully and fairly. Answered directly. Expedited the process efficiently. I drove away in my new truck feeling like I had been heard because the size of truck fit my purpose the best. More
by imhoAnotherpov
Employees Worked With
Jim Davis, Greg, Adam
July 04, 2017
Best Car Buying Experience Glen was very responsive and straightforward in his communication. I come from customer service background and I value time and good service. Glen wa Glen was very responsive and straightforward in his communication. I come from customer service background and I value time and good service. Glen was patient in explaining and answering all the questions we had repeatedly. If I feel I'm not being upsold something I may be tempted to buy but may not have justified utility for later I'm sold. Glen was just that! This was one of my best car buying experience between a Honda, Jeep and Toyota in last four years. More
by Astha
Employees Worked With
Glen Rasmussen
July 04, 2017
Loved working with Toyota Santa Cruz! Everyone we worked with was incredibly nice and helpful. The entire process was smooth and, all things considered, fairly quick. I would definitely re Everyone we worked with was incredibly nice and helpful. The entire process was smooth and, all things considered, fairly quick. I would definitely recommend Toyota Santa Cruz. More
by elizabee831
Employees Worked With
Christopher P, Jim Davies, JP
