Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Cruz Toyota
Capitola, CA
166 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 166 reviews
May 01, 2017
"2017 Toyota Camry purchase" This was my 6th Toyota purchased and almost my last. SC Toyota was the only dealership that was straight forward with us. Two other dealerships that This was my 6th Toyota purchased and almost my last. SC Toyota was the only dealership that was straight forward with us. Two other dealerships that are closer to us both tried to pull a move on us from low-balling the trade in price to adding a year on the payments. The extra 30 minute drive was more than worth it and our salesman was a pleasure to deal with. More
by poolplayer
Employees Worked With
Glen Rasmussen
April 06, 2017
Trust worthy reliable car care and great service Service personnel are like family. I was facing a very expensive repair and service personnel worked very hard and brought down the cost several hundr Service personnel are like family. I was facing a very expensive repair and service personnel worked very hard and brought down the cost several hundred dollars. I have consistently received high quality service on my vehicle. They stand behind their work and I feel safe when I drive away. The wait area is also very friendly and comfortable, which is nice for long repair times. More
by lbtcorollaowner
Employees Worked With
Adam, Chelsea, Michael
April 01, 2017
2017 Avalon Hybrid Purchase This is our third purchase from Toyota Santa Cruz. We have always worked with Chuck and this time we also had the pleasure of working with Ryan. We This is our third purchase from Toyota Santa Cruz. We have always worked with Chuck and this time we also had the pleasure of working with Ryan. We have been considering this purchase for several months and Chuck has been very good about answering our questions and addressing concerns. It is a pleasure to work with a dealership that assists in the decision making without pressure! More
by floyd_joan
Employees Worked With
Chuck, Ryan
March 31, 2017
2017 Tacoma purchase Adam was great as well, he showed me a variety of after market products to help maintain my new truck. He was very efficient during the paperwork pha Adam was great as well, he showed me a variety of after market products to help maintain my new truck. He was very efficient during the paperwork phase of the transaction and I greatly appreciate that. He even managed to find me a better loan than the one I showed up with. Dealership overall is clean and tidy. Everyone is friendly in offering assistance. Toyota Santa Cruz had a nice selection of vehicles that I was interested in. More
by ddtacoma
Employees Worked With
Jim Davis
March 25, 2017
Recent 85,000 mile check The routine service was done well and in an hour. Everyone at the dealership was nice and courteous. My car was even washed for me by the time I ret The routine service was done well and in an hour. Everyone at the dealership was nice and courteous. My car was even washed for me by the time I returned to pick it up. More
by Kathy
Employees Worked With
Bryon and Terry
March 18, 2017
Great Service! Toyota of Santa Cruz helped me to get an amazing vehicle for a very fair price. The customer service was amazing and friendly. The process was prompt Toyota of Santa Cruz helped me to get an amazing vehicle for a very fair price. The customer service was amazing and friendly. The process was prompt and seamless! I would completely recommend them and go back for future purchases. More
by sarahharbaugh11
Employees Worked With
Julie and Dylan
