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Santa Cruz Toyota
Capitola, CA
535 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 535 reviews
June 12, 2025
Thorough inspections, shuttle available, friendly knowledgeable intake service managers. Care of my car during service, seat position and radio dial were not changed knowledgeable intake service managers. Care of my car during service, seat position and radio dial were not changed More
by carolinecurrie40
Verified CustomerEmployees Worked With
Don’t know tjem
June 12, 2025
Very easy to make an appointment, the service advisors are nice, helpful, and have good communication. I had a very good experience. are nice, helpful, and have good communication. I had a very good experience. More
by chris.sntg
Employees Worked With
Other Employees :
Mike Johnson, Giselle Aviles
June 12, 2025
Terrific service in every way. Explained things in a way I could easily understand. Car was left clean, service was done on time and currier service was a bonus. Explained things in a way I could easily understand. Car was left clean, service was done on time and currier service was a bonus. More
by Jkdeitchman
June 12, 2025
An oil change with some inspections of other things should not cost over $400. There was nothing done to the car for that $400+ that was necessary. $70 to replace a turn signal light bulb! should not cost over $400. There was nothing done to the car for that $400+ that was necessary. $70 to replace a turn signal light bulb! More
by gregcrandall
Employees Worked With
No idea who the service person was
June 12, 2025
Came here to get a service mileage done. Staff was nice, but I had to wait an extra 45 mins for my car (after already getting a call that jt was ready) because they lost my car keys. Fortuna Staff was nice, but I had to wait an extra 45 mins for my car (after already getting a call that jt was ready) because they lost my car keys. Fortunately it was found, but in a different car. More
by Su
Employees Worked With
June 12, 2025
They didn’t reset the service indicator, I had to bring the truck back again. the truck back again. More
by domsix
Employees Worked With
June 11, 2025
Jeffrey Wallace saved my life. On my road trip to Santa Cruz from San Diego in my 2 week old car, I heard a clunking sound in the engine. Brought my car in and Jeffrey discovered a On my road trip to Santa Cruz from San Diego in my 2 week old car, I heard a clunking sound in the engine. Brought my car in and Jeffrey discovered a missing bolt in my brake callibur. Turned out there was a mistake made at the Toyota factory. I am so thankful to Jeffrey! More
by Coletteschenker
Employees Worked With
Jeffrey Wallace and another gentleman who checked me in to the Service Dept. were wonderful!
June 11, 2025
When i opened the hood to check that the oil cap was reinstalled, (they forgot once and i drove it without it for a couple days) there was a piece of road trash right on top of the engine. It made me qu reinstalled, (they forgot once and i drove it without it for a couple days) there was a piece of road trash right on top of the engine. It made me question why the tech didn’t just throw it away. They are a clean and friendly location. More
by Arooneysf
Employees Worked With
Service dept.
June 11, 2025
Close to our home they had a car that matched our wish list was able to drive away that day list was able to drive away that day More
by gregsons4
