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Santa Cruz Toyota

Capitola, CA

4.3
337 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 337 reviews

May 01, 2025

The service is good and I appreciate the free car wash. The last couple times they pushed more services above regular maintenance. More

by evelyndrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these.
May 02, 2025 -

Santa Cruz Toyota responded

We appreciate the feedback and can't thank you enough for your business. Our team hopes to see you again!

May 01, 2025

They were on time and finished the job when they said, however when I came to pick it up, my car was making a strange sound. Turns out when they replaced the filter, several leaves fell below and got stuc More

by lindseyhargrave13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Skog
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Santa Cruz Toyota responded

We appreciate you sharing this with us. Our team hopes to have the opportunity to earn your business again int he future. Thank you!

May 01, 2025

Reliable and accessible. I like the waiting area. Coffee and biscotti! Thought the pricing was really fair.. More

by Irisfarm1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Santa Cruz Toyota responded

Thank you so much for sharing this! We look forward to your next visit.

May 01, 2025

Everyone was very friendly and text me to let me know what they were doing. I also let u know what I would take care of. Thanks for your helpfulness More

by ruthcameronmanor48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 02, 2025 -

Santa Cruz Toyota responded

Thank you for sharing this with us! Our team enjoyed working with you.

May 01, 2025

Quick & competent. As well as friendly, straightforward, communicative, and any six more positive adjectives you'd like to choose. More

by sparroweye
Recommend Dealer
Yes
May 02, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review and your business. Our team will see you again!

May 01, 2025

5 Lia is personable, helpful, patient, knowledgeable and friendly. She made the whole experience pleasant for me, kept me posted and was very kind. More

by sandyhcameron
Recommend Dealer
Yes
Employees Worked With
Lia was fantastic
May 02, 2025 -

Santa Cruz Toyota responded

We appreciate the outstanding review and your business! Our team hopes to see you again.

May 01, 2025

Made me feel comfortable and help me understand while making the whole process pleasant Excellent service More

by cplaza82
Recommend Dealer
Yes
Employees Worked With
Luis Miguel and bill
May 02, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! Come on back to see us!

May 01, 2025

Service was quick and efficient The representative and the driver completed their roles well. And with kindness. More

by vle123
Recommend Dealer
Yes
May 02, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review!

May 01, 2025

Easy to communicate with, listen to the problem, got the right tach to do the work. All good now running great. More

by Graudino
Recommend Dealer
Yes
Employees Worked With
Hunter and Mark Maciel
May 02, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review and your business! See you next time.

May 01, 2025

Pulled into the garage, greeted with a warm and welcoming smile waited in the lobby was greeted by Susie at the front desk who is incredible warm and welcoming looked at some new cars. Got some great ideas o More

by lisaquintero1
Recommend Dealer
Yes
Employees Worked With
I think his name was Diego but not sure
May 02, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review and your business. Our team truly enjoyed having you here and we hope to see you again!

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