Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Cruz Toyota
Capitola, CA
531 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 531 reviews
June 10, 2025
Friendly and Courteous, Service Reps always willing to go the Extra Mile . Like Free car wash coupons the Extra Mile . Like Free car wash coupons More
by ericaperron62
Verified CustomerEmployees Worked With
June 10, 2025
They are always so polite and services my car in a timely matter, they keep informed of what needs to be done & when. matter, they keep informed of what needs to be done & when. More
by none24
June 10, 2025
We have been going here @ Toyota since we purchase our car, And they do the best services. Having their shuttle ride is a + while waiting for the car to be serviced. They are dependably for the services. car, And they do the best services. Having their shuttle ride is a + while waiting for the car to be serviced. They are dependably for the services. More
by xmkamaux
June 10, 2025
Very quick Only necessary maintenance Good service in waiting room But I wanted car wash waiting room But I wanted car wash More
by kirkmase
June 10, 2025
Staff are courteous and knowledgeable. Explains what needs to be done. Always brings my car for its maintainable. Loves your complimentary treats all the time!!🤗 Explains what needs to be done. Always brings my car for its maintainable. Loves your complimentary treats all the time!!🤗 More
by Oalcaraz
Employees Worked With
Other Employees :
Jacob was the person who took care of me on arrival. Can't remember the associate that I spoke with at parts to order my broken visor. Visor arrived as promised and installed when I brought my car for service.
June 09, 2025
I think they’re great; professional, competent, welcoming, friendly, and often complete the work on my car in half the time. welcoming, friendly, and often complete the work on my car in half the time. More
by annlopez7
June 09, 2025
Easy to make the appointment. I liked the people that I dealt and the very cordial shuttle driver I liked the people that I dealt and the very cordial shuttle driver More
by kell
Employees Worked With
June 08, 2025
Did not really explain to me what was wrong with the part that was replaced it was unlikely for it to break considering the milage wasn’t that much and I asked to take the old parts with me but they didn’t p that was replaced it was unlikely for it to break considering the milage wasn’t that much and I asked to take the old parts with me but they didn’t put it in the car so i was wondering if it was really broken or if it was just the connection of the electrical and they inserted a wire on my key fab probably to hang it and scratched and opened the side of the key fab a bit. He wasn’t really helpful and ignored my instructions. More
by Ian
Employees Worked With
Mark maciel
June 07, 2025
Mark Schultz will keep me coming back! Great guy! Down to earth and doesn't try to push things on you! Exceptional service! Doesn't treat you like a customer, but as a person! Great guy! Down to earth and doesn't try to push things on you! Exceptional service! Doesn't treat you like a customer, but as a person! More
by N8colgan
Employees Worked With
Service department
