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Santa Cruz Toyota
Capitola, CA
1,207 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,207 reviews
May 06, 2026
From sales with Richard to service with Mark it is always a positive experience. That's it! a positive experience. That's it! More
by billraffo
Verified Customer
May 05, 2026
Clean, friendly, good prices. Wish it didn't take so long. Bought a car with cash and it still took awhile. Wish it didn't take so long. Bought a car with cash and it still took awhile. More
by hdsleiman
May 05, 2026
Prompt helpful Everyone was friendly helpful and nice. I was able to delay pickup till Saturday morning missing Friday evening traffic I was able to delay pickup till Saturday morning missing Friday evening traffic More
by furiakaren
May 05, 2026
Lacking. It was unfortunate that our experience was so bad for the first time after paying for all the packages. It was unfortunate that our experience was so bad for the first time after paying for all the packages. More
by ndinya
Employees Worked With
Idk. My wife did it but for some reason all the communication is still going through me. Amy Palatnick called, setup the appointment, thought she made sure we had all the work being done confirmed, dropped and picked it up, and we still didn't get all the
May 04, 2026
Showed up before my scheduled appointment and they started my service ahead of schedule. Good job Santa Cruz Toyota. Thanks. started my service ahead of schedule. Good job Santa Cruz Toyota. Thanks. More
by devlinsplace
Employees Worked With
May 03, 2026
The $460 cost to program my new fob was absurd for a task that took 20 minutes. I did appreciate my service advisor’s attention and helpfulness, but that wasn’t enough to offset the cost. I won’t be gett that took 20 minutes. I did appreciate my service advisor’s attention and helpfulness, but that wasn’t enough to offset the cost. I won’t be getting my vehicle serviced there again. More
by carrie.luther
