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Santa Cruz Toyota
Capitola, CA
1,310 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,310 reviews
June 13, 2026
Efficient, pleasant, trustworthy. Every interaction (online scheduling, service manager, shuttle driver) was efficient, pleasant, and trustworthy. Every interaction (online scheduling, service manager, shuttle driver) was efficient, pleasant, and trustworthy. More
by bienirace
Verified Customer
June 13, 2026
Professional, no over promises, and as scheduled Fair pricing, easy paper work, and clean bathroom pricing, easy paper work, and clean bathroom More
by chuckdeegan
June 13, 2026
It was great. I had to have my car back by a certain time so I could head back home to Calaveras County, and everyone worked hard to make that happen. Much appreci I had to have my car back by a certain time so I could head back home to Calaveras County, and everyone worked hard to make that happen. Much appreciated. More
by bluedenim16
June 13, 2026
No new inventory of Highlanders. Lots of waiting. Slow finance department. Staff forgot our appointment Lots of waiting. Slow finance department. Staff forgot our appointment More
by jweisel77
June 13, 2026
Comfortable environment and friendly staff They have a nibs lounge and good snacks and great coffee nibs lounge and good snacks and great coffee More
by Jesseeredia0815
June 13, 2026
They're very professional, and they took care of me Well, I've always had a good experience with Toyota Service so they were up to par again I've always had a good experience with Toyota Service so they were up to par again More
by russellbrad2
June 13, 2026
They were very professional and handled the situation like they always do Well, I'm to say they were very professional and handled the situation like professionals like they always do Well, I'm to say they were very professional and handled the situation like professionals More
by russellbrad2
June 13, 2026
Both Lea and the tech (whose name I wish I remembered) worked diligently and with kindness to figure out what was happening with my car and were able to solve the issue. worked diligently and with kindness to figure out what was happening with my car and were able to solve the issue. More
by sarah90
