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Santa Cruz Toyota
Capitola, CA
1,488 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,488 reviews
August 04, 2026
Easy to schedule, quick and efficient checkin and ready on time and good communication during the process on time and good communication during the process More
by mmatelli
Verified CustomerEmployees Worked With
August 03, 2026
Excellent customer service and extremely efficient service time from dropoff to pickup. Mike was very responsive and knowledgeable. service time from dropoff to pickup. Mike was very responsive and knowledgeable. More
by Bari.nazario
August 03, 2026
Purchase of car, finance stole $2000 from us-- discounted trade in by $1000, didn't honor agreed price I found on Santa Cruz Toyota website, another $1000 trade in by $1000, didn't honor agreed price I found on Santa Cruz Toyota website, another $1000 More
by rocc.truitt
August 03, 2026
Kyle and chris skog was great but before them it was some problems but Chris and Kyle mad sure I was took care of and I'm happy with the outcome problems but Chris and Kyle mad sure I was took care of and I'm happy with the outcome More
by dantebrumsey
August 03, 2026
They are defrauding customers by transferring liability to the customer for mistakes the mechanics did instead of admitting fault. They lied about the mistake. to the customer for mistakes the mechanics did instead of admitting fault. They lied about the mistake. More
by Jblackmun
Employees Worked With
Mark maciel and the service manager
August 02, 2026
Manager, sales and financing all made it very easy for me. Wonderful experience. Confident experience me. Wonderful experience. Confident experience More
by courtney_star77
August 02, 2026
Good It was a little slow but overall calm environment. They techs did get my steering wheel cover dirty which was disappointing They techs did get my steering wheel cover dirty which was disappointing More
by linerodr
August 01, 2026
I brought my car in for a message that came up on my dash, regarding the 'high power consumption partial limit on AC heater operation'. The service team ran the message for codes; nothing came up. My 12 dash, regarding the 'high power consumption partial limit on AC heater operation'. The service team ran the message for codes; nothing came up. My 12v battery was never tested. It now has been tested and needs to be replaced. Very disappointed with the service More
by Katie35cullen
