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Santa Cruz Toyota
Capitola, CA
1,388 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,388 reviews
July 03, 2026
Tim did not offered shuttle service since I had to wait 3 hours. When I got back to the shop he was out to lunch another person helped me and the car was ready . hours. When I got back to the shop he was out to lunch another person helped me and the car was ready . More
by ayala5918
Verified Customer
July 03, 2026
Easy, friendly, professional I have the highest regard for your salesman Miso. As a woman it can be intimidating to buy a car. Miso was kind, professional, knowledgeable and wasn't pushy. I appreciated th for your salesman Miso. As a woman it can be intimidating to buy a car. Miso was kind, professional, knowledgeable and wasn't pushy. I appreciated that he walked me through the entire process and then showed my the details... how to set up the music and how to access all the features. Five stars! More
by suzanne.chonette
Employees Worked With
Your salesman Miso was awesome! He knew all the inventory and led me right to the car I needed.
July 03, 2026
Unfair I got charged an extra day for a rental because I didn't bring it back at 10 am but I brought it the same day just a bit later because I didn't get off work until later didn't bring it back at 10 am but I brought it the same day just a bit later because I didn't get off work until later More
by kinanacosta
July 03, 2026
It’s the employees who make the difference, I’d like to thank Mark for being completely honest with me about the maintenance of my car without trying to upsell me or charge me for unnecessary services like thank Mark for being completely honest with me about the maintenance of my car without trying to upsell me or charge me for unnecessary services like others have in the past More
by zocalo3000
Employees Worked With
July 03, 2026
They are efficient, considerate, accommodating, and willing to work with you and your budget to stay safe. willing to work with you and your budget to stay safe. More
by catsiejones
Employees Worked With
July 02, 2026
Everyone was very helpful I was treated fairly and felt well taken care of. Thanks well taken care of. Thanks More
by bonnyhawley
July 02, 2026
Jerry Chavez called me ahead of time, described what was needed in the recall. He gave me the approx time that needed for the appointment which was super helpful. He made sure the parts were onsite ahead of needed in the recall. He gave me the approx time that needed for the appointment which was super helpful. He made sure the parts were onsite ahead of time. He called with updates. More
by Dee
July 02, 2026
Fast and quick updates Jerry was very helpful about looking into parts for one of the recalls. He was quick with updates on the progress looking into parts for one of the recalls. He was quick with updates on the progress More
by Dee
July 01, 2026
Buyer needs to double check everything, triple check before signing off on any service. They can be forgetful. before signing off on any service. They can be forgetful. More
by jonpaulbones
July 01, 2026
Service department is outstanding. They are available every day of the week, which is incredibly helpful for us. Work done is solid and turn-around is quick. Mark Maciel was extremely They are available every day of the week, which is incredibly helpful for us. Work done is solid and turn-around is quick. Mark Maciel was extremely helpful on every level - a real pleasure to work with him. The quality of the service department (in every area) is one of the reasons we've been coming to Santa Cruz Toyota for many, many years. More
by camilla.boolootian
