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Santa Cruz Toyota
Capitola, CA
372 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 372 reviews
Verified Customer
June 13, 2025
Santa Cruz Toyota has Friendly staff! Plus they are one of the few dealerships that continue to offer a shuttle service for their customers! That’s why I continue to go back! Plus they are one of the few dealerships that continue to offer a shuttle service for their customers! That’s why I continue to go back! More
by sunflwrgardener
Employees Worked With
Service Dept.
June 13, 2025
My service required a return visit, but they got me in quickly and fixed the problem. Overall, I’m very happy with this service department. quickly and fixed the problem. Overall, I’m very happy with this service department. More
by PaulaK
Employees Worked With
Jerry Chavez, Service Dept
June 12, 2025
Very friendly and helpful, appreciated the courtesy ride home and back to the dealership better than Uber. In addition to having my oil changed it was noted that I need to have my tires inspected before the home and back to the dealership better than Uber. In addition to having my oil changed it was noted that I need to have my tires inspected before the rains come More
by Santa Cruz salamander
Employees Worked With
Service department staff, drivers
June 12, 2025
Courteous Service expedited quickly Had to wait a bit (10 minutes) to collect / pay for service because it was lunch time & limited desk agents available. Computers working slow, color printer not workin (10 minutes) to collect / pay for service because it was lunch time & limited desk agents available. Computers working slow, color printer not working. More
by danakani151
Employees Worked With
N/A, there for Service, service employees friendly & helpful, Part Department Employee Snarky, not patient when I asked him to repeat what he said, as he mumbled. Thought he was rude and his exaggerated response uncalled for..
June 12, 2025
Thorough inspections, shuttle available, friendly knowledgeable intake service managers. Care of my car during service, seat position and radio dial were not changed knowledgeable intake service managers. Care of my car during service, seat position and radio dial were not changed More
by carolinecurrie40
Employees Worked With
Don’t know tjem
June 12, 2025
Very easy to make an appointment, the service advisors are nice, helpful, and have good communication. I had a very good experience. are nice, helpful, and have good communication. I had a very good experience. More
by chris.sntg
Employees Worked With
Other Employees :
Mike Johnson, Giselle Aviles
June 12, 2025
Terrific service in every way. Explained things in a way I could easily understand. Car was left clean, service was done on time and currier service was a bonus. Explained things in a way I could easily understand. Car was left clean, service was done on time and currier service was a bonus. More
by Jkdeitchman
