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Santa Cruz Toyota

Capitola, CA

Overview
Employees
Reviews
Vehicles
4.2
259 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 259 reviews

May 19, 2025

Mikell Johnson is an asset to Santa Cruz Toyota very knowledgeable and courteous Great Service More

by manuelflorendo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review and your business! We look forward to your next visit!

May 19, 2025

Tried to scam me out of 4500$ by saying my car had a bad headgasket, and would not cover the labor of teardown when car is under warranty. Left the car outside under sprinklers and left hard water spotting More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Bandy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Skog
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter & Mark
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May 18, 2025

Excellent service. Very friendly workers. Not much else I can say so I will stop. More

by dgbonett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name
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May 19, 2025 -

Santa Cruz Toyota responded

Thank you so much! We look forward to your next visit.

May 18, 2025

Excellent costumer service and very competitive pricing through Costco auto program! I definitely recommend this dealership to my friends that want to buy a car! More

by carolinaselvati
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review and recommendation! We appreciate your business and wish you many happy miles. Come on back to see us!

May 18, 2025

I bought my daughter a Corrolla Hybrid Got a great deal thank you Richard in the Internet department for answering all my questions and helping me through the process More

by Snakeyes
Recommend Dealer
Yes
Employees Worked With
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
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May 19, 2025 -

Santa Cruz Toyota responded

Thank you for the 5-stars and your business! Our team wishes you all the best and we hope to see you again!

May 18, 2025

Pablo was great good customer service fast and simple he answered everything i needed to know More

by pocosperolocos1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
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May 19, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and your business! Our team enjoyed working with and we hope to see you again.

May 17, 2025

Easy process to get the vehicle, paper work was also done in such a good manner. More

by tuttgen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Audino
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May 19, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and congratulations on your purchase! Our team enjoyed working with you and we wish you many happy miles. Come on back to see us for service!

May 17, 2025

The Santa Cruz Toyota service department consistently provides exceptional, friendly, and efficient service every visit! More

by Lokel2.ls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
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May 19, 2025 -

Santa Cruz Toyota responded

Thank you for the 5-stars and your repeat business! See you next time!

May 17, 2025

Intelligent! Prepared! Cost effective! Personable! Hands-on! Conveniently open hours! Clean facility.! Good phone responses! I liked it! More

by leeallansanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shultz!
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May 19, 2025 -

Santa Cruz Toyota responded

Thank you for the 5-stars and your business! See you next time.

May 17, 2025

They have been helpful and efficient. They keep in touch with me throughout the process. More

by lindafinearts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 19, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and for choosing Santa Cruz Toyota! We look forward to your next visit!

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