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Santa Monica Maserati Alfa Romeo - Service Center

Santa Monica, CA

4.7
719 Reviews

719 Reviews of Santa Monica Maserati Alfa Romeo - Service Center

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May 29, 2023

Good, personal service solved the problem as promised and as scheduled. I will be back. More

by richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review, Richard. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo.

May 25, 2023

I got great service again from Casey. As always, was very attentive and responsive. No complaints! More

by ALEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Alex! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo.

May 20, 2023

It may be pricey but it’s done very well. And hospitality room was well stocked too. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Santa Monica Maserati Alfa Romeo responded

Tim, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Santa Monica Maserati Alfa Romeo!

May 19, 2023

5 Strata due to Casey O’brien, he was the most excellent service host ever! Otherwise I would have given only 4 stars due to my PRIOR first appointment experience which was awful & ran over 3 hours late so More

by ASC.LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for choosing Santa Monica Maserati Alfa Romeo. Your feedback and rating mean a lot to us. We're glad Casey was able to help, and we hope to see you again!

May 12, 2023

They took care of our problem right away. I called same day I got an appt very next day and they got it done right away! Thank you thank you More

by AURIEM05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 05, 2023

Casey always has the best service! I can always trust that service will be amazing with him. More

by GLPAYNE6226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing about your experience with Casey, here at Santa Monica Maserati Alfa Romeo. We appreciate your business and hope to see you again soon!

May 05, 2023

Drop off was timely and efficient , complimentary Uber/Alto nice touch …cost and delivery timeframe on the spot More

by JEFFWOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie McGlynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Jeff, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 02, 2023

The Service center, in particular, Pedro, was always great to work with and Elena in Sales was also outstanding! More

by RGBFSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing your thoughts about your experience with Santa Monica Maserati Alfa Romeo. Pedro and our team appreciate your business and hope to see you again soon!

April 29, 2023

Very good service. Friendly and they got me a rude to my office and back More

by toni
Recommend Dealer
Yes
Employees Worked With
Casey O'Brian
Apr 30, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 29, 2023

Flat tire That’s all I have to say Bubble in my front right tire Period More

by LOULIUZZI
Recommend Dealer
Yes
Employees Worked With
Dr
Apr 30, 2023 -

Santa Monica Maserati Alfa Romeo responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Santa Monica Maserati Alfa Romeo!

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