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Sapaugh GM Country

Herculaneum, MO

4.8
2,258 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,258 reviews

December 13, 2018

Great people This is the third time I have dealt with this firm and always a pleasure to work with them. No pressure from the sales staff and most importantly, th More

by GERLACHROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Dec 13, 2018 -

Sapaugh GM Country responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 13, 2018

Enclave owner Friendly and helpful staff. Salesman went over all vehicle features with detailed explanation. Great selection of vehicles. Finance person made the fi More

by bpohlman59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Sapaugh GM Country responded

Congratulations on your new Enclave! Thank you for taking the time to write about your experience with us. We are determined to deliver fast, friendly, and informative customer service. We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 13, 2018

Great deal without the pressure. Chip was great. We bought an Acadia from Chip Price. Great experience with all. Chip made us happy with our purchase, made the deal and drove off with it. More

by mark.landau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Price
Dec 13, 2018 -

Sapaugh GM Country responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Chip and the rest of the team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 12, 2018

Easy and professional Came in test drove a few cars, Ryan made the paper work painless, and breezed through finance and drove off with our beautiful car! Trade in was smoot More

by Traverse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Picarella
Dec 13, 2018 -

Sapaugh GM Country responded

Thank you so much for this excellent feedback! I am happy to hear that Ryan worked hard enough to make your purchase easy, smooth, professional, and painless. Please remember that we're always here to assist you with any future auto needs! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 12, 2018

The car buyer’ dealership The Sapaugh Dealership is a down home place to find your vehicle. They review the type of car, SUV or truck you are searching for, and most likely, h More

by Scenar82
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Sapaugh GM Country responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, efficient, and pressure free customer service and will be happy to hear that you left Sapaugh Motors satisfied. We are very appreciative of your 5-star review. We appreciate you trusting us with your car sales and service needs and we hope you enjoy your new Traverse! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 11, 2018

New purchase Rick Gerber was great to work with. He was very patient with me never pressured me and listened to what I was looking for. Rick and all the staff were More

by KDCSBREMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Sapaugh GM Country responded

It was a pleasure to read about your third car-buying experience at Sapaugh Motors. Congratulations on your car! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Rick provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 10, 2018

The best deal and best staff to work with The sales manager and salesman took time to talk about everything on my new vehicle even though they were busy. I appreciate them and will definitely More

by Happy car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Sapaugh GM Country responded

Congratulations on your new vehicle, and thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 09, 2018

AWESOME SERVICE!! From the moment the appointment was scheduled the process was perfect. The main reason has to do with the staff. A tip of the cap to Zach Vernon, Crys More

by Mastiffman11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN FRANCIS, ZACH VERNON, CRYSTAL MARTINEZ
Dec 10, 2018 -

Sapaugh GM Country responded

Thank you for taking the time to write this marvelous review. It’s great to know that Zach, Crystal, and Dan provided an exceptional service experience for you. We pride ourselves in our service department’s ability to provide world class customer service. If you have any further questions regarding your vehicle please let us know! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 07, 2018

The Best This is the third car I have bought here. They are the best from the buying experience to their service department. Thank you Mike and Rachel! More

by jofrmmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel in service dept , John McCarthy, Mike Indelicato
Dec 10, 2018 -

Sapaugh GM Country responded

It was a pleasure to read about your third car-buying experience at Sapaugh Motors. It's delightful to know Mike and Rachel provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 06, 2018

Friendly & Focused on Meeting a Customer’s Needs I called Mike first indicating what I was looking for, and he called me back within an hour to let me know he had something that could meet my needs. More

by Jeanne Greffet Aubuchon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Dec 06, 2018 -

Sapaugh GM Country responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Mike was able to meet your needs. At Sapaugh Motors, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

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