"I was very happy with Mr. Sapaughs dealership"
I was very happy with Sapaugh Motors dealership everyone there was very helpful and friendly and the dealership Top Notch as far as appearance and professionalism I bought a 2016 Chevy Equinox on Wednesday night for me to drive and brought my wife back on Friday evening and we bought her a 2018 Buick Enclave.
This is the third time I have dealt with this firm and always a pleasure to work with them. No pressure from the sales staff and most importantly, they listen to the customer.
"Friendly & Focused on Meeting a Customer’s Needs"
- Jeanne Greffet Aubuchon
I called Mike first indicating what I was looking for, and he called me back within an hour to let me know he had something that could meet my needs.
"Couldn’t ask for more!"
My salesman Mike Daugherty always takes care of me and makes sure he gets me the best deal. The only place I’ll buy from is here!!
" Awesome "
Mike Daugherty was great to deal with I would recommend Sapaugh was fire on the trade-in I would recommend the dealership to anyone I’ve had a very good experience with Mike this my Second truck that I bought from him and the last two years
Everything went fast and easy. My sales man was very nice. No complaints. I was very satisfied with my experience. I recommend Sapaugh to anyone.
"These guys are awesome!"
Mike was great got everything done quick and had the paperwork & car ready to go. Even got a deal on the car for buying out right.
" Bait and Switch"
- jeff weaver
Will never return to this dealer.
Inquired about the price of a vehicle online.
I received an email with a picture of the vehicle I was interested in, a price, and an offer to come test drive the vehicle.
I drove two hours to the dealer with the intention of purchasing the car. The women who emailed me was conveniently out of the office and a salesman told me there was no way to honor the price I was quoted.
He brushed it off as an "honest mistake" and offered to show me another vehicle around the same price.
Frankly this bait and switch sales strategy should be illegal. Some guy who "runs the dealership" said he would look into the situation only to have a sales manager offer to reimburse me for my gas. Wasting 4 hours of my life and being offered ten gallons of gas is insulting.
I still am not convinced that this was a mistake but I'll never return to find out.