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Sapaugh GM Country

Herculaneum, MO

4.8
2,317 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,317 reviews

February 21, 2018

Friendly and Helpful Everyone was friendly and informative. They took the time to ensure that all my questions were answered and I had enough information to make my decisi More

by CajunColorado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Schnur, Frankie Jones
Feb 22, 2018 -

Sapaugh GM Country responded

Thank you for taking the time to share with us, Cajun! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a pleasant experience. Congratulations on your car and we look very forward to seeing you again in the future! Best regards, Joe Clemens, General Manager, Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

February 14, 2018

Awesomeness First time at Sapaugh dealership coming from IL. Mike was our madesalesman. Husband told him truck we were looking for and he was precise with all inf More

by Sadie2000!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wilson, Mike Indelicato
Feb 15, 2018 -

Sapaugh GM Country responded

It was a pleasure to read about your car buying experience working with Mike and John. Congratulations on your vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you and your husband with such a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 11, 2018

GOOD FEELING We have purchased several vehicles in the past years from Sapaugh Motors and we always receive great service and the home town attention from the whol More

by shawn1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Sapaugh GM Country responded

Thank you so much for the wonderful review of your experience at Sapaugh Motors. Rich is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your loyalty and business. Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 10, 2018

Best purchasing experience EVER We went in, looking for a car for our son and ended up leaving with one for us too! Everyone was polite and courteous but Rich Konold’s professionalis More

by Maryscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Sapaugh GM Country responded

Thank you so much for the great review of your experience at our dealership and especially with Rich. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 07, 2018

Best Car Buying Experience - EVER! Rich knows cars - no other way to put it. Very informative and patient with us. He guided us thru several models and was very patient with my hundred More

by Geno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed in finance
Feb 08, 2018 -

Sapaugh GM Country responded

Geno, thank you for reviewing your time spent at Sapaugh Motors. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with us was enjoyable! Rick is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. I'll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Warm regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 05, 2018

Sales and service Have been dealing with Sapaugh for many years best dealership and service I have dealt with. Always deal with salesman Rich Konolb always has the righ More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Sapaugh GM Country responded

Chip, thank you for your loyalty to our dealership and for taking the time to write this review. Rich's sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. We look forward to seeing you in the future. Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 05, 2018

cadillac xt5 purchase purchased another vehicle from rich, he has always been very helpful and has a great command of all the vehicles options etc, this time it was f More

by Ken H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Sapaugh GM Country responded

Ken, thank you for taking the time to share your feedback! Rich is a great asset and we appreciate all he does and I'm so happy to hear he always provides you with 5 Star service! Please come back and see us again in the future with anything else you might need. Take care! Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 05, 2018

Awesome experience I highly recommend buying your next vehicle from sappaugh. Make sure you ask for Rich Konold, he made our buying experience a pleasure. He's very kno More

by Darwin Stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Sapaugh GM Country responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We appreciate Rich as well as the rest of our staff I'm are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. Thank you again! Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 05, 2018

Amazing Experience This is our 2nd vehicle we have purchased from Rick Konold. He makes buying a vehicle a stress free wonderful experience. He listened to every detail More

by nicole m marcum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Sapaugh GM Country responded

Thank you for providing us with feedback regarding your recent visit, Nicole! Our team works hard to keep our customers coming back to Sapaugh Motors and its great to hear of your continued business. Rich is wholly devoted to the success of our guests experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new purchase! Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

January 10, 2018

Best car buying experience I have ever had My salesman Steve Ermer was absolutely awesome. He did everything he said he was going to do and more. I have never had a good experience buying a car More

by Jarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2018 -

Sapaugh GM Country responded

Jarrett, I'm delighted to hear of your positive experience at our dealership. Steve is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

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