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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,538 Reviews

1,538 Reviews of Sarant Cadillac - Service Center

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August 26, 2020

Fabulous!! Friendly professional accommodating fast neat informative Courteous - felt very safe in the social distance waiting area and thanks to the guy who helped me with the coffee machine!!!! More

by debhick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Kolat
Aug 27, 2020 -

Sarant Cadillac responded

That's terrific news. Thank you for taking the time to provide this awesome feedback and ratings of Abe and Joseph. We'll be sure to share this feedback with the team. Thank you for choosing Sarant Cadillac and it was our pleasure to accommodate you during your visit.

August 25, 2020

Live and learn - I should have started using Sarant years ago. These guys are great!! Had a small issue that I wanted to have a pro handle since I have a long trip coming up. Even without an appointment, More

by PC256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Aug 26, 2020 -

Sarant Cadillac responded

We are thrilled that you noticed our efforts! We are so happy that we were able to get you ready for the trip!

August 25, 2020

sales people great and informative office staff professional and helpful, service department helpful, professional and the work they do is always great. overall sarant cadillac is the bes More

by DLIPELES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john nassour, Teresa Gunshinan
Aug 26, 2020 -

Sarant Cadillac responded

Thank you for the wonderful feedback about the different areas of our dealership! We appreciate the kind words!

August 25, 2020

My experience with Caddliac was fabulous even though I had a blow out, they were great especially Abe!!!👍 we’ll be back for another caddy More

by MARED2762
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Aug 26, 2020 -

Sarant Cadillac responded

Thank you for taking the time to leave us your thoughts! We appreciate hearing them!

August 23, 2020

Very unhappy with the Sales Department. Compared to my 2017 experience with Sarant and my 2020 experience - total turn around. I really can't recommend the dealership. The Service Dept. with Maurice More

by BPANNA
Recommend Dealer
No
Employees Worked With
Maurice Pereira
Aug 24, 2020 -

Sarant Cadillac responded

Thank you for your feedback! We appreciate you rating Maurice 5 stars and happy you were satisfied with our service department, and are sorry that you did not feel the same way about our sales department. We strive for a 5 star experience in all aspects of our dealership and would like to learn more about your visit. Please reach out to our Customer Relations Manager Heidi McGough at 516-293-5000 at your earliest convenience! Thank you!

August 22, 2020

Always excellent service and cleanliness. I have purchased 8 vehicles from this dealership and keep coming back. All are polite and knowledgeable. Thank you everyone! More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 25, 2020 -

Sarant Cadillac responded

This is so great to hear! We appreciate the feedback and excellent rating. Please let us know if there is anything else we can help with in the future!

August 22, 2020

Joe Mistretta, Charlie Depano, Maurice Pereira and Joseph Spector were all professional and extremely attentive to my 2017 Cadillac ATS Cue System problem. These men all coordinated by identifying the proble More

by Ken D
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Aug 25, 2020 -

Sarant Cadillac responded

We appreciate your feedback and recommendation, Ken! We are so glad to hear that our team exceeded your expectations and were able to fix the problem. Thank you for taking the time to review your experience and we hope to have the opportunity to work with you again soon!

August 21, 2020

Great group of people - attentive to my needs and always communicative. They show they care about their customers as well as their vehicles. Well Done! More

by TVONHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Kolat
Aug 25, 2020 -

Sarant Cadillac responded

Thank you for taking the time to provide feedback on your experience! We are so glad to hear that your visit was worth 5 stars. We value your business and hope to see you again soon!

August 20, 2020

Excellent service. Very professional and friendly. Great service every time I bring in one of my vehicles. They keep both of my vehicles in great running condition. And explain the solution to any problem More

by TOM.KALB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi McGough, Teresa Gunshinan, Maurice Pereira, Abe Kolat
Aug 25, 2020 -

Sarant Cadillac responded

Thank you so much for choosing Sarant Cadillac to service your vehicle! We're happy to hear that you had an excellent service experience with us because we want each customer to feel comfortable and informed at every step of the service process. Please let us know how we can continue to help with your car and service needs!

August 15, 2020

Prompt and courteous service . Pleasant space to wait. No surprises . Noticed that I needed an inspection and took care of it in the amount of time that I thought was excellent More

by snewby
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Aug 18, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating! We're happy to hear you received excellent service here at Sarant Cadillac and look forward to working with you again.

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