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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,535 Reviews

1,535 Reviews of Sarant Cadillac - Service Center

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February 08, 2019

Fast, professional and excellent work !!!!! Between the staff's friendliness, attention to detail and professional care - this was an incredibly great experience. The folks were extremely quick More

by FP604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Sarant Cadillac responded

Thank you for the amazing review! We are ecstatic to hear our team was not only able to complete the service on your vehicle but have it done quickly. Please do not hesitate to let us know if there is anything else we can do for you in the future!

February 07, 2019

Great service Scheduled basic oil change / tire rotation. Was easily scheduled online. Email and text confirmations were good. They took me right in at the sched More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan
February 07, 2019

The “Cadillac” of Cadillac Dealers Antonio Centeno and his team make me feel like family. They are second to none. Sarant Cadillac is truly “The Cadillac” of Cadillac Dealers for a reas More

by ssagonas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Bill McCardle
February 07, 2019

Service As always,, I was treated like family and long time friends. Maurice was the service advisor I dealt with today. The replacement of the part was comp More

by StanleyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Freddie Rollo
Feb 08, 2019 -

Sarant Cadillac responded

Stanley, thanks so much for the review! I know Maurice will be happy to hear your kind words. Thanks again for choosing Sarant Cadillac!

February 07, 2019

EXCELLENCE BEYOND COMPARE I WAS TREATED LIKE I WAS FAMILY WITH SMILES FROM EVERY EMPLOYEE AND IT WAS EXPLAINED THOROUGHLY EVERY THING THAT'S NEEDED TO GET MY CAR BACK IN CONDIT More

by tershy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Feb 08, 2019 -

Sarant Cadillac responded

Thanks so much for the 5 stars! We look forward to seeing you again in the future.

February 06, 2019

Service I was able to bring my Cadillac in for a between service checkup that I felt was necessary. I was treated respectfully as always and promptly by ever More

by FRANKGAR24
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Feb 08, 2019 -

Sarant Cadillac responded

Thanks so much for letting us know about your experience at Sarant Cadillac. Be sure to let us know of any future automotive needs you may have. We're happy to help in any way that we can!

February 03, 2019

service was great service was right on Everything was on schedule. From the receptionist to the service manager and all the padies at the desk. I am hoping everytime I More

by BOB.SMITH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Feb 05, 2019 -

Sarant Cadillac responded

Thank you for choosing our dealership for servicing your vehicle! We are thrilled to know you had an excellent time from the drop off to the pick-up. We look forward to working with you again soon!

February 02, 2019

took too long. I arrived 10 minutes early for an oil change that I was assured would be done within an hour. Took over 90 minutes. My time in the morning is valuab More

by SDECEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure., Maurice Pereira
Feb 05, 2019 -

Sarant Cadillac responded

Thank you for your feedback. We are sorry to hear that your oil change took longer than expected, we understand how valuable our customers’ time is. At Sarant Cadillac we strive to offer the best possible customer service and we hope that we have the opportunity to provide you with a better experience in the future. Please call our Executive Manager, Antonio Centeno at 516-293-5000 at your earliest convenience so we can discuss this further. Thank you.

February 02, 2019

got me in and out thank you for your professional service myexperiencewas total customer support got treater in a very professional matter got me back on road very quicklymy experience was total customer serv More

by paul@nymetrotruckparts.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Sarant Cadillac responded

We are very happy to hear our service team was able to provide the needed maintenance on your vehicle and got you back on the road quickly! Please keep us in mind for any other services you may need. We look forward to working with you again in the future!

January 30, 2019

Excellent roadside assistance and tire repair follow up by Joe and Dan at the dealership. Fast service and very attentive to customer needs. Fast service changing tire and providi More

by Wallyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan- service technician
Feb 01, 2019 -

Sarant Cadillac responded

Thank you for the fantastic review, Wally! We're very happy to hear that Joe and Dan treated you well. We appreciate you stopping by, and if you need anything else please don't hesitate to reach out!

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