Sarant Cadillac - Service Center

Great service attentive, timely and very courteous. Then personnel was impressive. I wouldn't change anything. Then personnel was impressive. I wouldn't change anything. More

the service was done on a timely basis and the service advisor was very good with his job advisor was very good with his job More

Great job clean car wouldn’t go any other dealer, they treat you like family Thank you treat you like family Thank you More

Service Department always provides courteous service, promptly completely same. Car interior is always clean upon delivery. promptly completely same. Car interior is always clean upon delivery. More

The took my car with no appointment and had it repaired in under 2 hours. I was thrilled. in under 2 hours. I was thrilled. More

Bought my car from Tommy last year and he made the entire process pleasurable. I then had my first oil change not long ago and they even gad my car detailed. Although I could go anywhere, I recently entire process pleasurable. I then had my first oil change not long ago and they even gad my car detailed. Although I could go anywhere, I recently brought my car in for NY State Inspection and had a great adviser Tony .I was even given a voucher for complimentary car wash at a local car wash. I have Sarant Cadillac cards in my waiting area and speak highly of Tommy and now Tony as well when cars come up in conversation. All good!! More

as usual, the service was as promised, done right, clean, and priced right. no hesitation when it comes to scheduling service with them. always a pleasure. and priced right. no hesitation when it comes to scheduling service with them. always a pleasure. More

I had a great experience at Sarant Cadillac service yesterday, Everyone was nice and a job well done. Thank you yesterday, Everyone was nice and a job well done. Thank you More

Was greeted immediately Acknowledged what the car needed done Nice waiting area Quick service Friendly crew needed done Nice waiting area Quick service Friendly crew More

I have been to 2 other dealerships for the same cosmetic issue with no success of obtaining the correct replacement parts on a 2019 CT6. I showed up days early to Sarant's service center due to a computer g issue with no success of obtaining the correct replacement parts on a 2019 CT6. I showed up days early to Sarant's service center due to a computer glitch that sent me text to be there a head of schedule so Amazingly they took me in anyway to evaluate the cosmetic issue plus address a new a/c issue. Extremely nice, attentive, from greeting in the service area, sitting down to go over any and all issues, all the way to administrative employees. Resolved my a/c issue that day and received a call my part was in just a couple of days later, scheduled for part replacement and I am confident it will go smoothly and if not, they will kingly accommodate me as you would expect from any quality service center. I believe in second opinions for all major choices in life and maybe going even a little bit out of your way to get to Sarant is worth it. More