Back

Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,536 Reviews

1,536 Reviews of Sarant Cadillac - Service Center

Sort by
January 17, 2023

They always go over and above to achieve my satisfaction. Joe mistretta has always gone over and above. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Sarant Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2023

Great service as always…Joe Mistretta does a great job making sure all issues are resolved. Great team work More

by MattnJan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Sarant Cadillac responded

Thank you for the positive feedback! We're so glad to have provided you with such an excellent service experience. We will pass along your comments to Joe and the rest of our service team. Come see us again soon!

January 15, 2023

I would never go to another dealership for my car or services it’s the best on Long Island More

by Mazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Sarant Cadillac responded

Wow, that's great to hear! We are proud to be entrusted with your service. We sincerely value your business and your continued loyalty. Come see us again soon!

January 14, 2023

Anthony was great service was exceptional it is a pleasure to come here to have work done More

by A88JETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Team Maroon NAKED LIME
Jan 16, 2023 -

Sarant Cadillac responded

That's what we like to hear! Thank you for choosing Sarant Cadillac. We look forward to seeing you again for your future service needs!

January 11, 2023

The Sales department is fantastic, the service department is not. The service reps are not organized, they fail to proactively and clearly communicate progress and completion timeframes. Getting More

by grace0700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael M
Jan 12, 2023 -

Sarant Cadillac responded

Thank you for taking the time to share your experience, Grace. We take customer feedback very seriously and try to continually provide the best service to our customers. Please reach out to our Customer Experience Manager, jroper@sarantcadillac, so we can further discuss your experience and improve for future visits.

January 11, 2023

The service advisor was efficient and helpful. There was no wait when I went there. More

by Nicolinaalfieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Sarant Cadillac responded

Thank you for sharing your service experience! We're so glad you were so pleased with your visit. We look forward to seeing you again for your future service needs!

January 10, 2023

Great service a big shout out to Matt, who took care of my problem quick and easy definitely would go back More

by seapro2350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

January 04, 2023

stay away from these guys they are wasting time for no reason and not helping with the problems More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Sarant Cadillac responded

We are sorry to hear that your visit did not live up to the expectations we strive for at Sarant Cadillac. Please reach out to our Customer Experience Manager, at jroper@sarantcadillac.com so we can further discuss your experience and improve for future visits.

December 31, 2022

Joe Mistretta got my car into Service immediately and made certain that it was fixed in very reasonable time period More

by BHBOBCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Sarant Cadillac responded

Thank you for sharing your positive feedback regarding your service. We're thankful for customers like you and look forward to helping with any service needs you may have in the future.

Dec 31, 2022 -

BHBOBCAT responded

Joe Mistretta is definitely an Asset to Sarant Cadilac.

December 30, 2022

Joe and the entire service staff is ALWAYS helpful and on top of my service needs! More

by Joe C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Sarant Cadillac responded

Joe, thank you for the 5 stars and the positive feedback, we truly appreciate it...just as we appreciate your loyalty. We look forward to assisting with your service needs in the future.

...
35
...