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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,533 Reviews

1,533 Reviews of Sarant Cadillac - Service Center

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August 05, 2022

Gerson was great. ...very helpful and patient in answering all my questions and explained everything well More

by Chandra62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Sarant Cadillac responded

Thank you so much for choosing Sarant Cadillac to service your vehicle. We want every customer to feel comfortable and informed at every step of the service process. Feel free to stop back in if there's ever anything else you need from us!

August 03, 2022

Grear service! Always very knowledgeable and professional! I would recommend to anyone. I will definitely be back! More

by LMADONIA51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shoum
Aug 04, 2022 -

Sarant Cadillac responded

That's what we like to hear! Thank you for choosing to service your vehicle with us. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future!

August 02, 2022

My problem was that my wheel lock key was missing. I determined that the last time it was used as for service at the dealership. I contacted them and had to wait to see them during the week. When I di More

by JSHAG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Sarant Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2022

All the staff encountered was very polite. Service overall was excellent. Everything was explained clearly. More

by LTHELEMAQUE92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Sarant Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

July 30, 2022

They are always so helpful. They are always courteous and professional. I am very pleased with them. More

by DEEROME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Sarant Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sarant Cadillac and we hope to see you again soon!

July 30, 2022

EXTREMELY PLEASED WITH THE SERVICE DEPT. ITS WONDERFUL THAT THEY KEEP A VERY PROMPT SCHEDULE . More

by dbalboa
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

July 30, 2022

The service was good. However, I needed to wait about three hours for an inspection and oil change. This seemed longer than in the past. More

by Cadillac customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Sarant Cadillac responded

Thank you for sharing your experience with us. We're glad to have heard your service was up to your standards and your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable

July 29, 2022

I walked in, I was greeted by a very courteous intake employee..I was then accommodated by a courteous and professional service advisor. They provided exceptional service. More

by KIEN.P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shoum
Aug 01, 2022 -

Sarant Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

Aug 01, 2022 -

KIEN.P responded

You're Welcome!

July 28, 2022

Joe Mistretta always ensures a visit where everything that needs to be done is done well, efficiently and within a very reasonable time frame. He listens to customers’ concerns and takes them seriously. More

by RONELLE902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Sarant Cadillac responded

Your loyalty is unmatched. We appreciate you more than you know and will always work hard to continue providing you with 5-star experiences!

July 28, 2022

Great people, great service, great facility. They went above and beyond their promised service responsibility. More

by AMBERJAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Sarant Cadillac responded

Thanks for taking the time to leave this great review about our hard working team!

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